Clinical Account Specialist, Mobile, AL

Ionis Pharmaceuticals, Inc.•Mobile, AL

36d•$140,000 - $160,000

About The Position

The Clinical Account Specialist (CAS) is a field-based role supporting the launch and ongoing growth of Ionis’s first wholly owned commercial product as its indication expands beyond Familial Chylomicronemia Syndrome (FCS) to severe hypertriglyceridemia (sHTG). The role requires a deep understanding of the healthcare landscape and the patients, providers, and care networks involved in treating cardiometabolic and lipid-related diseases. The CAS engages key customers and accounts, identifies opportunities to improve patient care, and builds partnerships across the healthcare ecosystem. The CAS works with cross-functional partners and external customers to advance Ionis’s goals and help patients. The role involves understanding customer objectives and needs, building and using local healthcare relationships, and developing and executing business and territory account plans. The CAS collaborates with colleagues and customers with integrity and in compliance with Ionis’s Code of Ethics and Business Conduct.

Requirements

Valid U.S. driver’s license and driving record that complies with company standards.
Bachelor’s degree.
Five years of pharmaceutical sales experience across new product launches, account-based selling, HCP and IDN engagement, and cross-functional field team coordination.
Prior experience independently managing a sales territory.
Background in cardiology, endocrinology, or other subspecialties treating FCS patients.
Familiarity with cardiometabolic and lipid-related diseases such as sHTG.
Established relationships with key opinion leaders and major accounts.
Ability to analyze market data and develop territory strategies.
Track record of navigating complex accounts and aligning solutions with patient needs.
Strong clinical knowledge and commitment to addressing patient needs.

Nice To Haves

Injectable experience preferred.

Responsibilities

Educate healthcare professionals (HCPs) and office staff about sHTG, its diagnostic pathway, and the importance of prioritizing and treating appropriate patients.
Create a positive prescribing experience through value-added resources and HCP and patient support materials and programs.
Participate in conferences, congresses, and scientific meetings to educate HCPs about sHTG and its treatment.
Gather account insights and provide feedback to field leadership and marketing to inform product sales and marketing strategy.
Understand local sHTG patient referral networks, including primary and secondary treaters and referral patterns.
Identify, validate, and document potential HCPs treating sHTG patients to inform commercial strategy.
Execute brand strategic plans by developing and carrying out customer-focused territory account plans that maximize business opportunities and customer satisfaction.
Develop focused, insight-driven tactics based on brand requirements and the current and future needs of key customers, including hospital- and office-based endocrinologists, cardiologists, other relevant subspecialties, and targeted primary care physicians.
Adjust regional strategies using territory insights to meet business goals.
Develop strategic account plans with field and brand leadership to engage accounts according to customer needs and brand objectives.
Participate in field meetings and training programs on brand messaging, sHTG, and customer engagement tactics.
Certify on the approved product label, compliance training, and applicable customer engagement policies.
Learn and follow the company mission, vision, policies, procedures, and Code of Ethics and Business Conduct.
Partner with cross-functional colleagues to address customer needs and uphold high standards for compliant customer and patient experiences.
Share learnings from customer engagements with field team members and leadership, including national and regional leads, marketing, field operations, and analytics.
Use available platforms and technology to engage customers compliantly through multiple channels and enhance their experience.
Partner on accounts involving patients seen by multiple specialties across multiple geographies.