Clinical Account Manager

Pentec Health • Boothwyn, PA

1d

About The Position

The Clinical Account Manager manages current business in an assigned territory by meeting and exceeding goals, educating clinicians about identifying eligible patients for Pentec Health therapies, increasing patient census, and enhancing customer service. The role builds and maintains consultative relationships with dialysis unit personnel—including Registered Dietitians, Nurses, Unit and Facility Managers, Social Workers, and Nephrologists—to support Pentec Health’s renal and/or clinical nutrition therapies. The position is located in or near Philadelphia / Central NJ.

The Clinical Account Manager maintains and expands patient census for intradialytic and intraperitoneal parenteral nutrition therapies (IDPN and IPN), grows referrals in existing accounts, and helps convert referrals into starts. The role works collaboratively with Pentec Health departments and customers through visits and other communications, participates in relevant conferences, educates clinicians on services and resources, coordinates educational programs for customers, and supports expansion offerings within the Clinical Nutrition business line. Additional duties and special projects may be assigned.

Requirements

• Bachelor’s degree or equivalent professional or clinical work experience.
• Minimum 3 years of sales experience, preferably in the healthcare industry.
• Valid state driver’s license and proof of state minimum vehicle insurance.
• Exceptional performance in sales or customer service.
• Ability to work independently and as part of a team.
• Ability to quickly build positive relationships.
• Strong oral and written communication skills.
• Excellent planning, organizational, time-management, and problem-solving skills.
• Detail oriented, with strong follow-up skills.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

• Registered Dietitian or Registered Nurse credential with at least 2 years of practical experience in renal nutrition or dialysis.

Responsibilities

• Maintain and expand patient census for Pentec Health IDPN and IPN therapies in the assigned territory.
• Work collaboratively with other Pentec Health departments to maximize customer satisfaction and business results.
• Increase referral growth in existing accounts and expedite the conversion of referrals to starts.
• Conduct customer visits and communicate with customers, Customer Service team members, and other Pentec Health functions to maintain and grow use of Clinical Nutrition therapies.
• Participate in local and regional conferences as appropriate.
• Educate nephrologists and dialysis unit personnel about Pentec Health services and supporting resources.
• Assist with and coordinate educational programs for current customers in ways that support their organizational needs.
• Perform sales activities related to expansion offerings within the Clinical Nutrition business line.
• Complete other assigned duties and special projects.

Benefits

• Comprehensive compensation and full benefits package.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) match.
• PTO.
• Paid holidays.
• Disability insurance.
• Life insurance.
• Employee assistance program.
• Flexible spending or health savings account.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level