Clinical Account Manager

Pentec Health • Richmond, VA

1d • Remote

About The Position

The Clinical Account Manager is responsible for managing current business, meeting and exceeding goals, educating clinicians on identifying patients eligible for Pentec therapies, increasing census, and enhancing customer service. The role builds and maintains consultative relationships with dialysis unit personnel—including Registered Dietitians, Nurses, Unit and Facility Managers, Social Workers, and Nephrologists—to support Pentec Health’s renal and/or clinical nutrition therapies. This is a remote position, and the employee must be located near the Richmond, Virginia area. Hours of operation are 8:30 a.m. to 5:00 p.m.

Requirements

• Bachelor’s degree or equivalent professional or clinical work experience.
• Minimum of 3 years of sales experience, preferably in the healthcare industry.
• Valid state driver’s license and proof of state minimum vehicle insurance.
• Exceptional performance in sales or customer service.
• Ability to work independently and as part of a team.
• Strong interpersonal skills and ability to quickly build positive relationships.
• Strong oral and written communication skills.
• Excellent planning, organizational, time-management, and problem-solving skills.
• Detail orientation and strong follow-up skills.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

• Registered Dietitian or Registered Nurse credential with at least 2 years of practical experience in renal nutrition or dialysis.

Responsibilities

• Maintain and expand the number of patients on census for current Pentec Health intradialytic and intraperitoneal parenteral nutrition therapies (IDPN and IPN) in the assigned territory.
• Collaborate and coordinate with other Pentec Health departments to maximize customer satisfaction and business results.
• Increase referral growth in existing accounts and expedite conversion of referrals to starts.
• Conduct customer visits and communicate with customers, Customer Service team members, and other Pentec Health functions to maintain and grow use of Clinical Nutrition therapies (IDPN and IPN).
• Participate in local and regional conferences as appropriate.
• Educate nephrologists and dialysis unit personnel about Pentec Health’s services and supporting resources.
• Assist with and coordinate educational programs for current customers in ways that support their organizational needs.
• Perform additional sales activities related to expansion offerings within the Clinical Nutrition business line.
• Perform other job duties and special projects as assigned.

Benefits

• Comprehensive compensation and full benefits package.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) match.
• Paid time off (PTO).
• Paid holidays.
• Disability insurance.
• Life insurance.
• Employee assistance program.
• Flexible spending account or health savings account.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level