Clinical Account Manager- Queens

Ceribell, Inc•Holtsville, NY
•$100,000 - $180,000•Onsite

About The Position

Ceribell is a medical technology company focused on transforming the diagnosis and management of serious neurological conditions. Its point-of-care EEG platform is designed for acute care settings and is used in hospitals and health systems across the country. The Clinical Account Manager (CAM) launches new hospitals and grows Ceribell’s existing hospital install base, using clinical information and ongoing medical education to support adoption. The CAM works with the local Territory Manager and cross-functional colleagues to deploy Ceribell products successfully. The role must be based within the region; remote applicants are not being considered. It requires approximately 60% travel, or three days per week.

Requirements

  • Three to five years of recent critical care sales experience, or five years of medical device or pharmaceutical sales experience, or RN experience in the industry supporting sales teams.
  • Excellent communication and relationship-building skills.
  • Creative and effective problem-solving skills.
  • Strong organization and ability to prioritize strategically.
  • Ability to assess and understand the needs and preferences of different stakeholders.
  • Ability to manage cross-functional agendas and adjust strategy to achieve desired outcomes.
  • Confidence and expertise to challenge the status quo and influence meaningful change through consensus building.
  • A strong desire to succeed, willingness to seek coaching and accept feedback, and ability to apply new skills to produce measurable change.
  • Grit and high integrity.
  • Must be based within the region; remote applicants are not being considered.
  • Ability to travel approximately 60%, or three days per week.

Nice To Haves

  • Start-up experience or experience working with disruptive technology.
  • Medical device experience.
  • Neuro ICU clinical experience.
  • Sales experience.

Responsibilities

  • Expand Ceribell use to additional acute or critical care centers within existing customer accounts.
  • Work with the local Territory Manager to launch Ceribell at new customer sites.
  • Drive new product and technology introductions for existing customers.
  • Build advocacy and clinical champions within facilities, using hospital data to validate and generate interest.
  • Develop a qualified lead funnel within the existing install base through presentations, peer-to-peer education, physician training, and education.
  • Manage upgrades and departmental expansion within the existing install base.
  • Apply project management skills to support new account launches.
  • Educate and train physicians, hospital personnel, and office staff on company products, their clinical merits, and proper use.
  • Become a clinical expert in Ceribell use cases and relevant patient populations.
  • Troubleshoot departmental workflow solutions as needed.
  • Partner with clinicians to identify and establish protocols for patients at risk of seizure.
  • Lead clinical teams through training on workflows and applications.
  • Submit required reports and training documentation on time.
  • Use Salesforce.com to manage administrative tasks.
  • Ensure compliance with applicable laws, regulations, and Ceribell policies.
  • Work cross-functionally to support successful product deployment at customer locations.
  • Work effectively within a field-based team and maintain a strong partnership with the regional Territory Manager.

Benefits

  • Performance-based incentive compensation, varying by role.
  • Equity opportunities.
  • Employer-paid health benefits for employees.
  • Employer-paid health, dental, and vision coverage for dependents, with the employer contribution varying by plan selection.
  • Employer-paid life and long-term disability insurance.
  • 401(k) with a company match.
  • Employee Stock Purchase Plan with a discount.
  • Monthly cell phone stipend.
  • Flexible paid time off.
  • 13 paid holidays and three company wellness days.
  • Parental leave policy.
  • Career advancement opportunities.
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