Clinical Account Manager- Long Island/Queens

Ceribell, Inc•New York, NY

1d•$100,000 - $180,000•Onsite

About The Position

Ceribell is a medical technology company focused on transforming the diagnosis and management of serious neurological conditions. Its point-of-care EEG platform is designed for acute care settings and is used in community hospitals, academic facilities, and integrated delivery networks across the country. The Clinical Account Manager (CAM) launches Ceribell at new hospitals and grows use within the existing hospital install base. The role provides ongoing medical education to physicians and clinical staff, using clinical information to support adoption and growth. The CAM must be based within the assigned Long Island/Queens region; remote applicants are not being considered. The position requires 60% travel, or approximately three days per week. The CAM collaborates with Territory Managers and cross-functional teams to support account launches, product deployments, clinical training, and expansion. The role also manages reporting and administrative responsibilities, including use of Salesforce.com and compliance with applicable laws, regulations, and company policies.

Requirements

3–5 years of recent critical care sales experience, or 5 years of medical device or pharmaceutical sales experience, or RN experience in the industry supporting sales teams.
Excellent communication and relationship-building skills.
Creative and effective problem-solving ability.
Strong organization and ability to prioritize strategically.
Ability to assess and understand the needs and wants of different stakeholders, process cross-functional agendas, and adjust strategy to achieve desired outcomes.
Confidence and expertise to challenge the status quo and influence meaningful change through consensus building.
Driven and coachable, with a desire to succeed and willingness to seek coaching, accept feedback, and apply new skills to support measurable change.
Grit and high integrity.
Must be based within the assigned region; remote applicants are not being considered.
Ability to travel 60%, approximately three days per week.

Nice To Haves

Start-up experience or experience working with disruptive technology.
Medical device experience.
Neuro ICU clinical experience.
Sales experience.

Responsibilities

Expand Ceribell use to additional acute or critical care centers within existing customer accounts.
Work with the local Territory Manager to launch Ceribell at new customer sites.
Drive new product and technology introductions for existing customers.
Build advocacy and champions within facilities, using hospital data to validate and build interest.
Develop a qualified lead funnel within the existing install base through formal presentations, peer-to-peer education, new physician training, and physician education.
Manage upgrades and departmental expansion within the existing install base.
Apply project management skills to support new account launches.
Educate and train physicians, hospital personnel, and office staff on the merits and proper clinical use of company products.
Develop clinical expertise in Ceribell use cases and relevant patient populations.
Troubleshoot workflow solutions for departments as needed.
Partner with clinicians to identify and establish protocols for patients at risk of seizure.
Lead clinical teams through training sessions on workflow and applications.
Submit required reports and training documentation on time.
Use Salesforce.com for administrative tasks.
Ensure compliance with applicable laws, regulations, and Ceribell policies.
Work cross-functionally to support successful deployment of Ceribell products at customer locations.
Work effectively within a field-based team and partner with the Territory Manager for the region.

Benefits

Performance-based incentive compensation, varying by role.
Equity opportunities.
100% employer-paid health benefits for employees.
50%–70% employer-paid health, dental, and vision coverage for dependents, depending on plan selection.
100% paid life and long-term disability insurance.
401(k) with a company match.
Employee Stock Purchase Plan (ESPP) with a discount.
Monthly cell phone stipend.
Flexible paid time off.
13 paid holidays and 3 company wellness days.
Parental leave policy.
Career advancement opportunities.