Clinical Account Executive - Oncology - New Orleans

AbbVie•New Orleans, LA

About The Position

This field-based role is responsible for developing and maintaining strategic business relationships with oncology departments and practices across a territory that includes Shreveport, Monroe, Jackson, Baton Rouge, Lake Charles, Lafayette, Metairie, New Orleans, Gulfport, Beaumont, and Port Arthur. The position works with oncologists, hematologists, pharmacists, nurses, executive personnel, department heads, managers, and other support staff to increase education about product benefits and risks consistent with approved labeling, develop business, improve resource utilization, and grow sales and market share by achieving the sales plan for assigned oncology products and indications. The Clinical Account Executive serves as the lead U.S. Commercial contact for targeted accounts, coordinates support across AbbVie and co-promotion partners, develops account business plans, delivers on-label product presentations and training, monitors sales progress, and responds to customer needs. The role requires ongoing knowledge of oncology clinical, market, and payer developments; compliance with company policies and legal and OEC procedures; and healthcare industry representative credentialing to access facilities in the territory. The position involves 40% travel, depending on residence location.

Requirements

Strong analytical ability to analyze diverse data sets using multiple tools and define account or program strategies that drive business objectives.
Ability to meet customer needs in a complex environment through forward-thinking, innovative strategies aligned with company and customer objectives.
Excellent communication and presentation skills.
Persistence and grit, with a strong track record of succeeding in a challenging environment.
Ability to travel 40%, depending on residence location.
Ability to drive a personal auto, company car or truck, or powered material-handling equipment.
Valid driver’s license.
Ability to pass a pre-employment drug screening test and meet safe driving requirements.
Ability to satisfy healthcare industry representative credentialing requirements, which may include background checks, drug screens, and proof of immunization or vaccination.

Nice To Haves

Oncology, specialty, or other pharmaceutical experience.
Bachelor’s degree.
Account management experience in any industry.
Healthcare industry experience.
MBA or other advanced degree.

Responsibilities

Understand customer needs and address them through appropriate business strategies and support.
Build relationships across accounts to gather market intelligence and support compliant, innovative programs and initiatives that benefit patients, physicians, and other healthcare professionals.
Partner with in-house and cross-franchise leaders to identify, design, or adapt appropriate account approaches and tactics.
Deliver effective, on-label technical and scientific presentations using approved data to explain product benefits and risks and achieve sales quota.
Serve as the lead U.S. Commercial contact for targeted accounts and collaborate with AbbVie and co-promotion partners to support physicians and their patients.
Build, implement, communicate, and regularly update strategic and tactical business plans for targeted accounts.
Facilitate site physician and treatment-team training on the approved and safe use of AbbVie products, in collaboration with sales leadership and other appropriate partners.
Monitor and report sales progress and provide routine communications to internal and external partners, as applicable.
Respond to customer questions and requests or direct customers to the appropriate service or contact, and follow up actively.
Coordinate requested account support and ensure it is delivered promptly and to the account’s satisfaction by the appropriate AbbVie or co-promotion partner.
Attend and participate in local societies and other healthcare professional meetings when appropriate; represent AbbVie and assigned products, build relationships, and share relevant information with internal stakeholders while keeping communications on-label.
Stay current on clinical, market, payer, oncology, and disease-area developments, trends, and issues.
Complete required AbbVie training and comply with company policies and OEC and legal procedures.
Gather important information within assigned accounts and the territory, communicate its business implications, transfer knowledge to internal partners, and apply practices that benefit customers and patients.
Maintain a thorough understanding of approved product labeling and disease-state knowledge.
Use external and internal data, resources, and tools to identify sales opportunities and develop program strategies for customers in assigned territories.
With legal and OEC approval, participate in relevant local-market organizational programs.
Develop command of available selling resources and tools and use them to support selling strategies.
Meet healthcare industry representative credentialing requirements necessary to enter facilities and organizations in the assigned territory.