Clinic Travel Specialist I - Teller

Norton Sound Health Corp•Nome, AK
•$28 - $37

About The Position

The Clinic Travel Specialist I performs seasoned administrative duties requiring intermediate knowledge of the assigned work unit’s procedures. Work includes processing documents, recording data, preparing reports, answering and directing calls, filing, greeting visitors, using computers and similar devices, and scheduling events or appointments with thorough communication. The position may also perform basic clinical duties. The specialist supports the assigned department through department-specific administrative tasks, serves as an internal point of contact, helps managers prepare and maintain administrative items, and provides basic training and orientation to new employees and lower-level administrative assistants. The role may include some or all duties of an administrative assistant and clinical duties related to the department. Employees are expected to uphold Norton Sound Health Corporation’s vision, mission, values, policies, procedures, code of conduct, and work rules.

Requirements

  • High school diploma or equivalent.
  • Three years of experience working in an office setting.
  • General knowledge of typical office technologies, including computers, printers, copiers, fax machines, and typical office software.
  • Knowledge of office operation standards and practices.
  • Department-specific knowledge as identified by the manager.
  • Patient/customer service, interpersonal, and communication skills.
  • Ability to manage time and organize work efficiently.
  • Ability to follow policies, procedures, and instructions and communicate with supervisors to ensure understanding.
  • Ability to understand and manage patient/customer confidentiality.
  • Above-average customer service and interpersonal skills.
  • Specific abilities as identified by the manager.
  • Demonstrate integrity, professionalism, accountability, cooperation, and consideration of others.

Responsibilities

  • Perform administrative work in support of the assigned department, including department-specific tasks such as entering sensitive or non-routine data, preparing correspondence, researching and formatting information, handling mail and parcels, filing and retrieving employee information, researching data, and maintaining vendor records.
  • Serve as an internal customer point of contact by answering questions and resolving basic problems.
  • Assist department managers with preparing and maintaining budgets, purchase requests, maintenance work orders, travel requests, expense reports, and similar items.
  • Provide basic training and department orientation to new employees and lower-level administrative assistants.
  • Perform some or all duties of an administrative assistant as needed.
  • Perform clinical duties directly related to specific department functions as needed.
  • Greet department visitors and arrange for or meet their needs using exemplary customer service.
  • Schedule events or appointments and ensure thorough communication about them.
  • Perform other duties as assigned.
  • Comply with the organization’s policies, procedures, code of conduct, and work rules, and uphold its vision, mission, and corporate values.
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