Clinic Team Supervisor - Neurology - Full Time - 1st Shift

Dayton Childrens Hospital•Springfield, OH
•Onsite

About The Position

The Clinic Team Supervisor provides guidance and assistance to neurologists, front desk schedulers, registration staff, and the clinical support team. The role has primary responsibility for staffing the neurology clinic and coordinating schedules to support an efficient workflow and optimal patient care at Dayton Children’s Hospital and off-site locations. Room utilization and patient flow are priorities. The supervisor reviews workload daily and adjusts schedules as needed, while maintaining and monitoring physician schedules for efficiency. The supervisor may occasionally work at off-site locations depending on staffing needs. The role anticipates and responds to customer needs and supports staff through training and workflow reorganization, including use of EPIC. The supervisor provides ongoing training and education to clinical support staff and technologists, serves as an Epic Super User and trainer for new department staff, and completes orientation skill checkoffs for new staff. The supervisor also provides direct patient care within the scope of licensure as requested, mentors and empowers staff to reach performance goals, and contributes to a healthy and productive work environment. The supervisor ensures adequate clinic staffing and communicates operational, clinical, and safety concerns to the department manager.

Requirements

  • GED or high school diploma and nursing diploma.
  • At least 1 year of healthcare experience.
  • Active Licensed Practical Nurse (LPN) license in good standing.
  • Current BLS certification.
  • Computer skills and experience with EPIC.

Nice To Haves

  • 3–5 years of pediatric experience.
  • BSN preferred.

Responsibilities

  • Provide guidance and assistance to neurologists, front desk schedulers, registration staff, and the clinical support team.
  • Staff the neurology clinic and coordinate schedules to support efficient workflow and optimal patient care at the hospital and off-site locations.
  • Prioritize room utilization and patient flow; review daily workload and adjust schedules as needed.
  • Maintain and monitor physician schedules for efficiency.
  • Provide training and reorganize workflows, including use of EPIC.
  • Provide ongoing training and education to clinical support staff and technologists.
  • Serve as an Epic Super User and trainer for new department staff.
  • Complete orientation skill checkoffs for new staff members.
  • Provide direct patient care within the scope of licensure as requested.
  • Mentor and empower staff to reach performance goals and contribute to a healthy, productive work environment.
  • Ensure the clinic is adequately staffed and communicate operational, clinical, and safety concerns to the department manager.
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