Clinic Rep (51184)

La Paz Regional Hospital & Clinics•Quartzsite, AZ

12d•Onsite

About The Position

This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

Requirements

High school diploma/GED or equivalent working knowledge
Knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
Ability to manage multiple tasks simultaneously with minimal supervision and to work independently
Strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software

Nice To Haves

Work experience with the Company’s systems and processes
Previous cash collections experience
Additional related education and/or experience

Responsibilities

Answering phones
Scheduling patient appointments
Providing registration of patient and insurance information
Obtaining required signatures following established processes, procedures and standards
Verifying insurance coverage
Validating referrals and authorizations
Collecting patient liability
Providing financial guidance to patients to maximize medical services reimbursement efforts
Accurately posting patients at the point of service
Releasing information in accordance with organizational and compliance policies and guidelines