Patient Access Rep I - Clinic
About The Position
As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. You will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health, with more than 700 care sites across the U.S. committed to building healthy communities, advocating for the poor and vulnerable, and innovating healing.
Requirements
- High School Graduate General Studies
Responsibilities
- Assembles all data and documents required for complete patient registration, including, pre‐admission, admission, pre‐registration and registration Functions
- Completes all insurance verifications and authorizations
- Enters all patient demographic information
- Uses other department applications for eligibility and authorization
- Assesses patient financial responsibility and collects co‐pays and deductibles at time of admission
- Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered
- Obtains and documents funding information from patients and Provides information on available funding resources
- Obtains funding for patients in the statuses of scheduling, pre‐registration, registration, or post registration as assigned
- Uses payer resources and website to explore and assess eligibility
- Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
