About The Position

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center’s operations by setting up appointments, maintaining the cash drawer, posting charges, and ensuring the accuracy of patient demographics using the hospital’s computer system. The role also handles billing-related transactions, registration, order entry, scheduling, phone calls, and other clerical duties.

Requirements

  • High school diploma.

Responsibilities

  • Monitor debit and credit activity on client accounts.
  • Post transactions for institutional clients and review billing transactions related to the accounts receivable system.
  • Resolve client inquiries and complaints about institutional billing transactions.
  • Perform order entry, patient registration, and other clerical duties.
  • Train clerical staff in proper registration procedures and printing patient reports.
  • Perform other clerical duties as needed, including insurance verification, recording statistics, registering patients, and updating patient accounts.
  • Schedule patient appointments, answer phones, and inform patients of their benefits.
  • Maintain the cash drawer, post charges, and ensure patient demographic information is accurate.
  • Complete other duties as needed.
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