Clinic Patient Representative - Primary Family Med

CHRISTUS Health • New Braunfels, TX

1d

About The Position

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center’s operations by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital’s computer system. The role also supports billing, registration, insurance verification, appointment scheduling, phone inquiries, and other clerical needs.

Requirements

• High school diploma.

Responsibilities

• Monitor the debit and credit of client accounts.
• Perform posting operations to institutional clients and review billing transactions related to the accounts receivable system.
• Resolve client inquiries and complaints about institutional billing transactions.
• Perform order entry, registration, and other clerical duties.
• Train clerical staff in proper registration and printing patient reports.
• Perform other clerical duties as needed, including insurance verification, recording statistics, registering patients, and updating patient accounts.
• Schedule patient appointments, answer phones, and inform patients of their benefits.
• Complete other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED