Clinic Patient Access Representative (PAR) - Full Time

RiverView Health • Crookston, MN

3d

About The Position

RiverView Health is seeking a full-time Patient Access Representative (PAR) to support its clinics and, when needed, cross-cover Patient Access responsibilities in the Emergency Department. The role works 80 hours per pay period, generally Monday through Friday from 8:00 a.m. to 4:30 p.m., with one weekend rotation every six weeks from 9:00 a.m. to 1:00 p.m. This is a non-exempt, hourly, benefits-eligible position. The pay range is $20.46–$26.47, dependent on experience.

The PAR answers phones, schedules patients, and handles patient pre-registration, registration, and financial clearance. The representative greets and registers patients, accurately enters information required for visits, communicates with patients and families, physicians, nurses, and insurance companies, verifies insurance eligibility, and collects co-pays and other patient liabilities. The role also obtains required signatures and safeguards and reconciles collected funds according to cash-handling policies.

RiverView Health is a community-owned, membership-based nonprofit and community hospital serving Crookston, Minnesota, and the surrounding area. It offers a scholarship program for people pursuing education in a medical field and describes its work environment as friendly. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, short- and long-term disability, and employer HSA contributions. Other listed benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening, and paid volunteer time off.

Requirements

• At least two years of customer service experience.
• Ability to sit, stand, or walk for long periods of time.

Nice To Haves

• Experience in a health care setting.
• Proficiency with Microsoft Office.
• At least one year of experience in a Patient Access setting.
• At least one year of experience with an Electronic Medical Record such as Epic.
• Basic knowledge of medical terminology and medical insurance.

Responsibilities

• Answer phones and schedule patients.
• Perform pre-registration, registration, and financial clearance duties for patients.
• Greet and register patients, collecting and accurately entering information required for visits.
• Communicate with patients and families, physicians, nurses, and insurance companies.
• Verify insurance eligibility through real-time or manual verification.
• Collect co-pays and other patient liabilities at the point of service.
• Obtain signatures for necessary documents.
• Safeguard and reconcile collected funds daily in accordance with cash-handling policies and procedures.
• Cross-train to provide Patient Access coverage in the Emergency Department when needed.
• Ensure accurate data entry for patient registration and scheduling.
• Work effectively in a team environment.

Benefits

• Health insurance.
• Free single vision insurance.
• Free basic dental insurance.
• Life insurance.
• Long-term disability insurance.
• Short-term disability insurance.
• Employer HSA contributions.
• Employer pension matching.
• Shift differential.
• Incentive or premium pay.
• Free annual biometric screening.
• Paid volunteer time off.
• Scholarship program for those furthering their education in a medical field.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed