Clinic Medical Director|Coeur d’Alene, ID|Full-Time|Work Life Balance| Loan Repayment|

Heritage Health • Coeur d'Alene, ID

30d • Onsite

About The Position

We are North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.

Requirements

• Active, unrestricted clinical license in the relevant discipline, with eligibility for credentialing in the state of practice; board certification or equivalent professional certification, as applicable
• Minimum of five (5) years of clinical experience
• Prior leadership experience in a clinical setting preferred, with demonstrated ability to lead teams and influence practice
• Experience in community health, FQHC, or value-based care environments preferred
• Clinical background and training aligned with the service line and scope of practice
• Strong clinical credibility within specialty
• Ability to lead and influence across disciplines
• Collaborative mindset and effectiveness in a clinical–operations partnership model
• Strong communication and relationship-building skills
• Commitment to quality, safety, and continuous improvement
• Ability to solve complex practical problems
• Positive interpersonal, communication & persuasion skills over the phone, computer & in person
• Must be able to simultaneously manage several objectives and assign priorities
• Deal with a wide variety of variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written or oral form
• Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues
• Ability to work overtime as needed, maintain alertness & meet the controlled substance policy.
• Good judgment and sound decision making and conflict management skills to inspire confidence from the customer
• Manage complex analysis and use deductive reasoning
• Regular and predictable attendance is an essential function of this position.
• All other job-related duties as assigned.

Nice To Haves

• Student loan repayment program for eligible positions
• LifeFlight membership for emergency medical transport
• Access to a dedicated benefits advocate team for personalized support.

Responsibilities

• Recruit, onboard, and retain high-performing providers
• Provide mentorship, coaching, and professional development
• Conduct performance reviews and support accountability
• Foster provider engagement, communication, and alignment
• Support peer review and professional practice standards
• Own clinical quality and standards of care across the service line
• Lead quality improvement and patient safety efforts
• Establish and maintain evidence-based clinical protocols
• Support providers in complex clinical decision-making
• Ensure compliance with regulatory and organizational standards
• Partner with operations leadership to align clinical and operational priorities
• Co-lead service line culture, communication, and change management
• Promote appropriate resource utilization (providers, staff, space)
• Participate in service line performance review and planning
• Contribute to the implementation of organizational initiatives
• Partner with operations leadership to define and achieve service line performance goals, including shared accountability for key performance indicators and outcomes
• Provides both administrative leadership and direct clinical care, as applicable to assigned service line(s).
• Works in collaboration with organizational leadership to establish and periodically review the allocation of administrative and clinical responsibilities based on service line size, complexity, and operational needs, following a standardized framework.
• Participation in organizational leadership meetings
• Support of enterprise-wide initiatives
• Regular and predictable attendance is an essential function of this position.
• Performs miscellaneous job-related duties as assigned.
• Fosters a person-centered environment and culture to meet the organization’s mission, vision, and values.
• Accountable for fostering an environment and culture that focuses on fulfilling the organization’s mission, vision, and values through collaboration.
• Leads and mentors direct reports so that they have the tools and resources needed to partner efficiently with each other, employees and community partners.
• Practices effective communication with active listening, adaptability, empathy, and transparency.
• Leads by an example of self-awareness and curiosity by proactively seeking feedback and modifying behavior accordingly.
• Ensures every member of the team works to their fullest potential by driving engagement, accountability, setting goals, and providing direction.
• Fosters a trust-based work environment as a leader by modeling dignity, respect, fairness, and confidentiality.
• Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested.
• Employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.

Benefits

• 100% employer-paid medical, dental, and vision insurance for full-time employees
• Generous employer contributions for dependents
• 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time
• Option to cash out extra time off
• Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization
• 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute
• Employer-paid life and long-term disability coverage
• Voluntary options for extra protection
• Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior