About The Position

The Clinic Medical Assistant supports patient care in an internal medicine clinic by preparing patients for appointments, assisting physicians with examinations and procedures, and completing clinical and administrative tasks. The role rooms patients, collects assessment data, assists with laboratory procedures and screening tests, and supports quality improvement projects. It also involves patient registration, appointment scheduling, telephone handling, referral coordination, payment collection, and maintaining patient charts and clinic supplies. The position requires some independent judgment within established practices and procedures. Overtime may be required during peak periods. Experience in a clinic setting is preferred. Training in injections, specimen collection, and phlebotomy is also preferred. Approved CPR or BLS certification is required within 90 days of employment.

Requirements

  • Graduate of a medical assistant program accredited by ABHES or CAAHEP, or graduate of a medical assistant program at a postsecondary school or college with institutional accreditation from a regional accrediting commission or a national accrediting organization approved by the U.S. Department of Education.
  • Approved CPR or BLS certification required within 90 days.
  • Some independent judgment is required, with decisions limited by standard practices or procedures.

Nice To Haves

  • Experience in a clinic setting.
  • Training in injection, specimen collection, and phlebotomy.

Responsibilities

  • Room patients, collect assessment data, and prepare patients according to their specific needs.
  • Assist physicians with examinations, treatment, and other clinic procedures.
  • Assist with laboratory procedures, screening tests, and quality improvement projects.
  • Answer telephone calls by responding to inquiries, directing callers to appropriate personnel, or initiating triage slips for medical personnel.
  • Schedule appointments and enter appointment dates and times into the computerized scheduler.
  • Make reminder calls to patients.
  • Greet and direct patients, salespeople, and visitors.
  • Register patients by verifying that records are current and accurate, and make appropriate changes in the computer system and patient charts.
  • Coordinate patient referrals through insurance and other physician offices.
  • Collect patient payments and issue receipts.
  • Prepare and maintain patient charts.
  • Maintain and order supplies.
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