Clinic Medical Assistant, Internal Medicine -East, JMC

Mercyhealth Wisconsin and Illinois•Janesville, WI

20h

About The Position

The Clinic Medical Assistant supports physicians and clinic operations in an internal medicine clinic. The role rooms and prepares patients, collects assessment data, and assists with examinations, treatment, procedures, laboratory work, screening tests, and quality improvement projects. It also supports patient communication, registration, scheduling, referrals, payments, records, and clinic supplies. Some independent judgment is required, with decisions guided by standard practices and procedures. Overtime may be required during peak periods.

Requirements

Graduate of a medical assistant program accredited by ABHES or CAAHEP, or of a medical assistant program at a postsecondary school or college with institutional accreditation from a regional accrediting commission or a national accrediting organization approved by the U.S. Department of Education.
Approved CPR or BLS certification required within 90 days.

Nice To Haves

Experience in a clinic setting.
Training in injections, specimen collection, and phlebotomy.

Responsibilities

Room patients, collect assessment data, and prepare patients according to specific needs.
Assist physicians with examinations, treatment, and other clinic procedures.
Assist with laboratory procedures, screening tests, and quality improvement projects.
Answer telephone inquiries, direct callers to appropriate personnel, or initiate a triage slip for medical personnel to respond.
Schedule appointments and enter appointment dates and times into the computerized scheduler.
Conduct reminder calls to patients.
Greet and direct patients, salespeople, and visitors.
Register patients by verifying that their records are up to date and accurate.
Make appropriate changes in the computer system and patient charts.
Coordinate patient referrals through insurance and other physician offices.
Collect patient payments and issue receipts.
Prepare and maintain patient charts.
Maintain and order supplies.
Work overtime during peak periods when required.