About The Position

The Medical Assistant provides front- and back-office support to professional staff in HonorHealth’s Internal Medicine Clinic in Mesa, Arizona. Under a provider’s direction, the Medical Assistant assists with patient examinations and treatment, supports clinic operations, and helps improve the patient experience, communication, access to care, and patient satisfaction. The role may be assigned to a specialist and may include travel to off-site locations for diagnostic testing and other clinical support.

Requirements

  • Completion of a medical assistant training program.
  • High school diploma or GED.
  • Basic Life Support (BLS) certification.
  • Completion of an approved training program; alternatively, completion of an unapproved training program and passing a medical assistant examination administered by an appropriately accredited certifying organization; or completion of a United States Armed Forces medical services training program.
  • For Pediatric Behavioral Health Sites only: a current Fingerprint Clearance Card, or apply for and be eligible for one within seven working days after employment.

Nice To Haves

  • Six months of experience as a Medical Assistant.
  • Medical Assistant certification, such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successfully completing the certification exam; failure to obtain certification within the assigned period means the employee no longer meets the position’s minimum qualifications and will be terminated.

Responsibilities

  • Prepare treatment rooms and keep exam rooms clean, neat, and well-stocked.
  • Escort patients to exam rooms, obtain brief histories, document chief complaints, and take vital signs, including weight and temperature.
  • Prepare patients for examinations and assist physicians or clinicians with exams and special procedures.
  • Travel to off-site locations as needed to perform diagnostic testing and assist with physical exam components, TB testing, injections, phlebotomy, and other procedures.
  • Administer and document injections and TB tests under physician supervision and order.
  • Perform venipuncture, obtain specimens, and conduct CLIA-waived laboratory tests.
  • Perform office procedures within the scope of practice, including PFT, UDS, EBT, EKG, and fit testing, as directed by a provider.
  • Receive calls from patients, pharmacies, and others; document and relay information to providers for action.
  • Contact pharmacies with approved medication orders or refill requests.
  • Perform front-office duties such as reception, telephone service, chart maintenance, insurance forms, scheduling, message management, and data entry.
  • Organize and communicate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
  • Provide appropriate referrals to case management for employees.
  • Maintain accurate patient information and medical records, ensuring charts and paperwork are filed correctly.
  • Perform other related duties as assigned.

Benefits

  • Sign-on bonus of up to $2,500.
  • HonorHealth will reimburse the cost of successfully completing the Medical Assistant certification exam.
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