About The Position

The Medical Assistant provides front- and back-office support to professional staff in an Internal Medicine clinic. Under a provider’s direction, the Medical Assistant assists with patient examinations and treatment, maintains medical records and clinic rooms, and handles patient communication, scheduling, and other clerical tasks. The role uses available resources proactively to serve patients and supports a team-based approach to improving patient experience, communication, access to care, and satisfaction. The clinic is located at 10238 E Hampton Ave, Suite 406, Mesa, Arizona. Hours are Monday through Friday, 7:45 a.m. to 4:45 p.m. The posting offers a sign-on bonus of up to $2,500.

Requirements

  • Completion of a medical assistant training program.
  • High school diploma or GED.
  • Basic Life Support (BLS) certification.
  • Meet the required medical assistant training or qualification pathway: completion of an approved training program; completion of an unapproved training program plus successful passage of a medical assistant examination administered by a certifying organization accredited by the National Commission for Certifying Agencies or the American National Standards Institute, as described by the Arizona Administrative Code; or completion of a U.S. Armed Forces medical services training program.
  • For Pediatric Behavioral Health Sites only: have a current Fingerprint Clearance Card, or apply for one within seven working days after employment and be eligible to receive it.

Nice To Haves

  • Six months of experience as a Medical Assistant.
  • Medical Assistant certification, such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successfully completing the certification exam; failure to obtain certification within the assigned period means the employee no longer meets the minimum qualification and will be terminated.

Responsibilities

  • Prepare treatment rooms and keep exam rooms clean, neat, and stocked.
  • Escort patients to exam rooms, obtain a brief history, document the chief complaint, and take vital signs, including weight and temperature.
  • Prepare patients for examinations and assist physicians or clinicians with exams and special procedures.
  • Travel to off-site locations as needed to perform diagnostic testing and assist with physical exam components, TB testing, injections, phlebotomy, and other duties.
  • Administer and record injections and TB testing under a physician’s supervision and order.
  • Perform venipuncture, obtain specimens, and conduct CLIA-waived laboratory tests.
  • Perform office procedures within scope of practice as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
  • Receive calls from patients, pharmacies, and others; document and relay information to providers for action; and contact pharmacies with approved medication orders or refills.
  • Perform front-office duties as needed, including reception, telephone support, chart maintenance, insurance forms, and scheduling.
  • Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
  • Provide appropriate referrals to case management for employees.
  • Maintain accurate patient information and medical records, and file charts and paperwork correctly.
  • Perform other related duties as assigned.

Benefits

  • Sign-on bonus of up to $2,500.
  • Reimbursement for the cost of successfully completing the Medical Assistant certification exam.
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