Medical Assistant- Internal Medicine Clinic

Henry Ford Health•Novi, MI

1d•Onsite

About The Position

The Medical Assistant works in Henry Ford Health’s Internal Medicine Clinic in Novi, Michigan, alongside providers and nursing staff to deliver patient care and support clinic operations. The role welcomes and prepares patients for visits, collects and records clinical information, prepares for exams and treatments, and supports providers with medication administration, orders, and refill requests. The Medical Assistant documents patient care in the electronic health record, responds to patient requests, helps patients understand after-visit instructions, and remains prepared to respond to emergencies. This is a full-time, Monday through Friday day-schedule position. A sign-on bonus is available.

Requirements

High school diploma or GED equivalent.
Current BLS-C upon hire or successful completion by the end of orientation.
Meet one of the following qualifications: graduate of a Medical Assistant program with a formal clinical externship of at least 160 hours; graduate of a Medical Assistant program without a clinical externship and have at least one year of clinical medical assisting experience within the past five years; hold a current professionally recognized Medical Assistant certification and have at least one year of clinical medical assisting experience; be a Licensed Practical Nurse (LPN); be a licensed Paramedic or Emergency Medical Technician (EMT) with at least one year of clinical experience in a clinical medical setting within the past five years; or be military-trained medical personnel with at least one year of clinical experience in a clinical medical setting within the past five years.
Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

Nice To Haves

Basic computer knowledge and keyboarding skills.
Ability to perform a wide variety of clinical skills related to ambulatory patient care.
Problem-solving ability.
Effective interpersonal and communication skills.
EPIC (Electronic Medical Record) experience.

Responsibilities

Welcome patients and prepare them for their visits.
Take patients’ vital signs and record them accurately and promptly in the electronic health record (EHR).
Gather patients’ medical histories and ask appropriate questions.
Prepare for exams, procedures, and treatments according to established protocols and best practices.
Administer medications and immunizations as directed by the provider, following the six rights of medication administration and maintaining detailed records.
Document patient care activities in the EHR.
Respond promptly to emergencies.
Respond to patient requests received through phone calls, In Basket messages, and My Chart, and document them in the EHR.
Enter medication, radiology, and laboratory orders in the EHR for provider review and sign-off.
Provide patients with clear after-visit instructions.
Prepare medication refill requests in the EHR for provider review and signature.