Clinic Manager

EssilorLuxottica Group • Bloomfield Township, MI

8d

About The Position

The Clinic Manager leads the LensCrafters Surgical Clinic and oversees its day-to-day operations. The role ensures appropriate scheduling and staffing, coordinates staff training, and partners with Retail and Optometric leaders at the same location. The Clinic Manager also supports the Regional Clinic Manager in developing surgical appointments and referrals, and works with the partner surgeon to coordinate and prepare for surgery days.

The position is responsible for clinic operations including supplies, vendors, preparation, and scheduling staff, patients, and the surgeon. The manager coaches clinic staff to deliver a high level of care and service, promotes accountability, and maintains a safe and positive environment for employees and patients.

Requirements

• At least 4 years of management experience.
• Relevant experience in a medical, surgical, or optical environment.
• High school graduate or equivalent.
• Proven track record of driving accountability.
• Highly detail-focused.
• Strong basic math skills.
• Strong command of English for written correspondence and oral communication.
• Committed team player.
• Dedication to detail and process.
• Proven ability to problem-solve.

Nice To Haves

• Relevant medical or surgical certifications or degrees.
• Strong knowledge of basic optics.
• State licensure, if applicable, and/or ABO Certification in non-licensed states.
• Knowledge of retail operations, processes, and policies.

Responsibilities

• Coordinate daily clinic operations, including staffing, training, and logistics.
• Support the development of surgical appointments and referrals.
• Coach and lead clinic staff to provide exemplary care and service.
• Set an example through strong execution and dedication to the clinic.
• Partner with Retail and Optometric leaders at the location to leverage staff across the businesses.
• Support the partner surgeon with coordination and preparation for surgery days.
• Promote accountability among peers and staff.
• Manage clinic operations, including ordering supplies, coordinating vendors, ensuring preparation, and scheduling staff, patients, and the surgeon.
• Maintain a safe and positive environment for employees and patients.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED