Clinic Manager

Valley-Wide Health Systems•Antonito, CO

18d

About The Position

Valley-Wide Health Systems, Inc. is seeking a dedicated and motivated Clinic Manager who is passionate about leadership, patient-centered care, and supporting a collaborative, high-performing clinical team. Reporting to the Regional Director of Operations, the Clinic Manager provides administrative, leadership, and operational support to all levels of clinic staff, ensuring excellence in customer service and patient care. The Clinic Manager oversees daily clinic operations and staffing, supports patient flow and productivity, participates in budgeting, and safeguards patient health information. The role also includes hiring and supervising support staff, managing schedules and timecards, leading meetings and quality improvement initiatives, supporting accreditation activities, coordinating with internal departments, and contributing to safety, facilities, and community outreach efforts. Licensed staff may perform office nurse or dental assistant duties within the scope of their licensure. Valley-Wide Health Systems, Inc. is a nonprofit Federally Qualified Health Center providing primary and preventive care across a multi-county service area in southern Colorado, with 34 service sites in rural communities.

Requirements

High school diploma or equivalent.
At least 3 years of previous management experience; healthcare experience is preferred.
Prior supervisory or mentoring experience demonstrating leadership ability.
Current BLS certification; training is provided upon employment.
Collaborative mindset with strong organizational and communication skills.
Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Professional demeanor and a positive, team-oriented attitude.

Nice To Haves

Bachelor's degree in healthcare management, business, or a related field.
RN, LPN, MA, or Certified Dental Assistant background.
Strong working knowledge of medical terminology.
Management experience in healthcare.

Responsibilities

Oversee daily clinic operations to ensure safe, efficient, effective care delivery in alignment with the Patient-Centered Medical Home (PCMH) model.
Ensure appropriate staffing levels to meet patient care needs and provide direct coverage and support as needed.
Monitor and promote efficient patient flow and high patient satisfaction.
Review and support clinic productivity goals, working with staff and providers to identify improvements.
Participate in developing and overseeing the clinic budget.
Safeguard patient health information (PHI) and ensure compliance with Valley-Wide policies.
Facilitate regular site meetings to improve internal communication and collaboration.
Coordinate with support departments to ensure proper coding, billing, and workflow alignment.
Direct hiring, training, evaluation, and performance improvement for support staff.
Approve leave, manage schedules, and review timecards for payroll submission.
Create, attend, and lead monthly Clinic, Support Staff, Q12, Operations, Committee, PFAC, and QI meetings.
Lead and monitor quality improvement initiatives and participate in AAAHC accreditation activities.
Serve as a liaison with Valley-Wide support departments, including WIC, Physical Therapy, IT, and HR.
Oversee staff safety and incident reporting, and resolve complaints according to policy.
Promote Valley-Wide through community involvement, such as health fairs and outreach events.
Participate in emergency drills, safety audits, and facilities management tasks.
Licensed staff may perform office nurse or dental assistant duties within the scope of licensure.