Clinic Manager- Primary Care

IU Health•Mccordsville, IN
•Onsite

About The Position

The Clinic Manager assists the Senior Leader with planning, directing, and overseeing operations within assigned areas. The role manages ongoing development, implementation, and performance outcomes to improve the efficiency of responsible service lines. It oversees day-to-day supervision of assigned patient services areas, financial management, and facility adequacy. The Clinic Manager maintains communication and collaboration among practice staff, physicians, administration, external customers, and appropriate health system staff to deliver services that exceed customer needs and expectations. This is a fully onsite role with a Monday–Friday day shift. The Clinic Manager reports to the Practice Administrator and has 11 direct reports. Key relationships include Cardiology, OBGYN, and Neurology.

Requirements

  • Bachelor's degree or equivalent years of experience required.
  • Four to six years of relevant experience required.
  • Knowledge of business applications.
  • Strong customer service skills.
  • Ability to lead multiple projects simultaneously while ensuring timely results.
  • Ability to maintain compliance with Compliance policies and the Code of Conduct.

Nice To Haves

  • Bachelor's degree in Business Administration, Management, or a related field preferred.

Responsibilities

  • Assist the Senior Leader in planning, directing, and overseeing operations within assigned areas.
  • Manage ongoing development, implementation, and performance outcomes to improve service-line efficiency.
  • Oversee day-to-day supervision in assigned patient services areas.
  • Manage finances and facility adequacy for assigned areas.
  • Maintain communication and collaboration among practice staff, physicians, administration, external customers, and appropriate health system staff to support service excellence.
  • Lead multiple projects simultaneously and ensure timely results.
  • Maintain compliance with applicable policies and the Code of Conduct.
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