Clinic Manager- Primary Care

IU Health•Zionsville, IN
•Onsite

About The Position

Indiana University Health is seeking a Clinic Manager for its Primary Care leadership team. The role assists the Senior Leader with planning, directing, and overseeing operations within assigned areas. It manages ongoing development, implementation, and performance outcomes to improve service-line efficiency; oversees daily supervision of patient services areas, financial management, and facility adequacy; and maintains communication and collaboration among practice staff, physicians, administration, external customers, and appropriate health system staff to deliver service that exceeds customer expectations. This is a fully onsite position, Monday through Friday on the day shift. Candidates should have previous primary care experience; prior leadership experience is preferred. Candidates with RN licenses are welcome. The position reports to the Practice Administrator and has 17 direct reports.

Requirements

  • Bachelor's degree or equivalent years of experience.
  • Four to six years of relevant experience.
  • Knowledge of business applications.
  • Strong customer service skills.
  • Ability to lead multiple projects simultaneously while ensuring timely results.
  • Ability to maintain compliance with Compliance policies and the Code of Conduct.
  • Previous experience in primary care.
  • Open to candidates with RN licenses.

Nice To Haves

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Previous leadership experience.

Responsibilities

  • Assist the Senior Leader in planning, directing, and overseeing operations in assigned areas.
  • Manage the development, implementation, and performance outcomes of responsible service lines to improve efficiency.
  • Oversee day-to-day supervision in assigned patient services areas.
  • Manage finances and ensure facility adequacy in assigned areas.
  • Maintain communication and collaboration among practice staff, physicians, administration, external customers, and appropriate health system staff.
  • Ensure service delivery exceeds the needs and expectations of customer bases.
  • Maintain compliance with applicable policies and the Code of Conduct.
  • Lead multiple projects simultaneously and ensure timely results.

Benefits

  • Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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