Clinic Manager

Lifepoint Health•Las Cruces, NM

About The Position

The Clinic Manager oversees the daily operations of the Ear Nose Throat Institute, aligning departmental work with organizational objectives. The role manages staff and departmental resources, supports departmental goals, and ensures the clinic remains focused on its role in the continuum of care. It also monitors budgets, regulatory compliance, contracts, vendor relationships, and equipment and supply needs, while fostering staff development and professional growth.

Requirements

  • Bachelor's degree in a related field required; applicable work experience may be used in lieu of education.
  • Comprehensive understanding of healthcare regulatory and compliance requirements, such as HIPAA, and skill applying policies and procedures.
  • Knowledge of Business Office Standards and Recommended Practices.
  • Business mathematical skills, including performing calculations with whole numbers, fractions, and decimals; computing rates, ratios, and percentages; and interpreting graphs.
  • Moderate computer skills, including frequent use of email, word processing, data entry, spreadsheets, graphics, and basic functions in documents, spreadsheets, databases, and presentations.
  • Complex communication skills, including communicating complex information, interacting with management, addressing delicate situations, and motivating and persuading others.
  • Ability to analyze and interpret varied, complex business problems and solve them using knowledge, skills, general precedent, and practices.
  • Ability to make decisions affecting departmental management and operations and contribute to business and operational decisions that affect the department.
  • Functional independent judgment, including setting goals and priorities, recommending departmental policies and programs, and making decisions or resolving problems for others.
  • Project planning and organization skills, including handling multiple projects, delegating tasks, overseeing projects, and allocating resources.

Responsibilities

  • Manage daily operations of the assigned department or function in alignment with departmental and organizational objectives.
  • Plan, assign, schedule, and review staff work; ensure quality standards; and manage hiring, termination, training, development, performance reviews, and corrective action.
  • Assist with developing departmental goals, standards, and objectives that support the organization's strategic plan and vision.
  • Manage staff relations, including performance management, staff satisfaction, and conflict management.
  • Oversee scheduling, staff development, recruitment, payroll, and student engagements.
  • Monitor departmental budgets, regulatory compliance, contracts, and vendor relations.
  • Determine and justify needs for systems, equipment, and supplies; monitor their use and ensure equipment is in working order and supplies are stocked.
  • Create and foster an environment that encourages professional growth.
  • Ensure the department remains focused on its role in the continuum of care.
  • Maintain regular and reliable attendance.
  • Perform other duties as assigned.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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