Clinic Manager

Triumph ABA • Colorado Springs, CO

5d • $65,000 - $75,000 • Onsite

About The Position

Triumph ABA is seeking a hands-on Clinic Manager to oversee daily center operations and support the growth of its ABA services in Colorado. The role combines administrative leadership, operational management, community outreach, and business development. The manager will maintain an organized, welcoming center; coordinate daily operations with clinical staff, families, and internal teams; and develop relationships and outreach opportunities that build awareness, referrals, and center enrollment.

The manager will work closely with the center’s Lead BCBA to coordinate operational and clinical needs, scheduling, attendance, center readiness, and service-delivery concerns. The role also involves tracking outreach and referral activity, pursuing growth goals eligible for a tiered performance-based bonus, and representing the company at local events and meetings. Travel between company centers and to business activities may be required. Approved business travel expenses are covered according to company policy, and the manager must accurately record working time and business travel.

Requirements

• Previous professional experience in Applied Behavior Analysis (ABA) is required.
• Strong organizational, administrative, and operational management skills.
• Excellent interpersonal and communication skills; outgoing, approachable, and relationship-driven.
• Ability to build professional relationships, network in a community, and pursue new business opportunities.
• Self-starter with ownership, initiative, accountability, and follow-through.
• Passion for ABA and commitment to expanding access to services for children and families.
• Comfort attending community events, conducting outreach, and representing the company professionally.
• Ability to manage competing priorities while balancing center operations and business development.
• Reliable transportation and ability to travel between centers and attend off-site business activities as needed.
• Proficiency with basic administrative tools, recordkeeping, and business communication.
• Ability to maintain accurate records of business travel and working time.

Responsibilities

• Oversee day-to-day center operations and maintain a clean, organized, welcoming, and well-maintained environment.
• Manage supply inventory, ordering, facility organization, and general center upkeep.
• Monitor RBT and client attendance, punctuality, and scheduling, and proactively address attendance concerns and operational gaps.
• Coordinate daily communication between clinical staff, families, and internal teams.
• Maintain organized operational records and follow company policies and procedures.
• Identify opportunities to improve operational efficiency, staff coordination, and the family experience.
• Build the center’s client base and increase enrollment through active business development.
• Develop and maintain a pipeline of prospective families, referral sources, and community and business partners.
• Build relationships with pediatricians, schools, childcare centers, family resource organizations, healthcare providers, and other potential referral partners.
• Pursue opportunities to increase awareness of ABA services and expand the company’s community presence.
• Track outreach, referral relationships, prospective families, and follow-up activity.
• Collaborate with internal teams to convert inquiries and referrals into client opportunities.
• Represent the company at community events, networking opportunities, health fairs, school events, and other local gatherings.
• Develop outreach initiatives to educate families and community partners about ABA services and how to access care.
• Identify community needs, partnership opportunities, and new ways to engage potential clients.
• Work toward center growth and business development goals established by leadership.
• Document outreach, referral development, follow-ups, and other growth initiatives.
• Accurately clock in and out and maintain a detailed log of business-related travel.
• Travel between company centers and to community events, meetings, and other business activities as needed.
• Follow procedures for documenting travel and submitting eligible business expenses.
• Work with the Lead BCBA to coordinate operational and clinical needs and align center operations with clinical service delivery.
• Coordinate with the Lead BCBA on staff and client attendance, scheduling, center readiness, and matters affecting daily service delivery.
• Support center processes and initiatives established with clinical leadership.
• Escalate clinical concerns to the Lead BCBA and collaborate on barriers affecting client services, staff coordination, and the center experience.

Benefits

• Tiered performance-based bonus structure.
• Approved business-related travel expenses, including travel between company centers and travel for company business, covered in accordance with company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed