Clinic Manager

Triumph ABA•Colorado Springs, CO

4d•Onsite

About The Position

Triumph ABA is seeking a hands-on Clinic Manager to oversee daily center operations and support growth of its ABA services in Colorado. The position combines administrative leadership, operational management, community outreach, and business development. The manager maintains an organized, welcoming center; coordinates with clinical staff, families, and internal teams; and develops community relationships and referral opportunities to increase awareness and enrollment. The role works closely with the center’s Lead BCBA to coordinate operational and clinical needs and support effective service delivery. The position requires active community outreach, including attending local events and building relationships with families, healthcare providers, schools, childcare centers, and other potential referral partners. The manager tracks outreach and follow-up activity, works toward leadership-established growth goals, and may travel between company centers and to business activities. Approved business travel expenses are covered according to company policy. The role requires accurate timekeeping and business travel logs.

Requirements

Previous professional experience in Applied Behavior Analysis (ABA).
Strong organizational, administrative, and operational management skills.
Excellent interpersonal and communication skills and an approachable, relationship-driven personality.
Ability to build professional relationships, network within a community, and pursue new business opportunities.
Self-starter with ownership, initiative, accountability, and follow-through.
Passion for ABA and commitment to expanding access to services for children and families.
Comfort attending community events, conducting outreach, and representing the company professionally.
Ability to balance daily center operations with ongoing business development and competing priorities.
Reliable transportation and ability to travel between centers and attend off-site business activities as needed.
Proficiency with basic administrative tools, recordkeeping, and business communication.

Responsibilities

Oversee day-to-day center operations and maintain a clean, organized, welcoming, and well-maintained environment.
Manage supply inventory, ordering, facility organization, and general center upkeep.
Monitor RBT and client attendance, punctuality, and scheduling, and address attendance concerns and operational gaps.
Coordinate daily communication among clinical staff, families, and internal teams.
Maintain organized operational records and ensure adherence to company policies and procedures.
Identify opportunities to improve efficiency, staff coordination, and the family experience.
Build the center’s client base and increase enrollment by developing a pipeline of prospective families, referral sources, and community and business partners.
Establish relationships with pediatricians, schools, childcare centers, family resource organizations, healthcare providers, and other potential referral partners.
Identify and pursue opportunities to increase awareness of ABA services and expand the company’s community presence.
Track outreach activities, referral relationships, prospective families, and follow-up efforts; collaborate with internal teams to convert inquiries and referrals into client opportunities.
Represent the company at community events, networking opportunities, health fairs, school events, and other local gatherings.
Develop outreach initiatives to educate families and community partners about ABA services and how to access care.
Build relationships with families, organizations, and local businesses, and identify community needs and partnership opportunities.
Work toward center growth and business development goals established by leadership and document outreach, referrals, follow-ups, and other growth initiatives.
Accurately clock in and out, maintain a detailed log of business-related travel, and follow procedures for documenting travel and submitting eligible business expenses.
Travel between company centers and to community events, meetings, and other business-related activities as needed.
Work with the center’s Lead BCBA to coordinate operational and clinical needs and support communication and alignment between operations and clinical service delivery.
Partner with the Lead BCBA on staff and client attendance, scheduling, center readiness, and other matters affecting daily service delivery.
Support implementation of center processes and initiatives developed with clinical leadership.
Escalate clinical concerns to the Lead BCBA and collaborate on barriers affecting client services, staff coordination, and the center experience.