Clinic Manager - MedSpa
About The Position
Advanced Life Clinic is seeking a dynamic, results-driven Clinic Manager with direct experience in the medical aesthetics, med spa, or dermatology industry to oversee daily operations, drive sales growth, and ensure an exceptional client experience. This role requires a visible, hands-on leadership presence with daily onsite support at the clinic, engaging directly with providers, staff, and clients. The ideal candidate understands the unique operational and sales environment of an aesthetics practice and has experience leading teams in a performance-driven clinical setting. The Clinic Manager will report directly to the Area Manager and play a critical role in executing company strategies at the clinic level while providing day-to-day leadership and support to the clinic team.
Requirements
- 3+ years of management or leadership experience within medical aesthetics, a med spa, dermatology practice, or closely related aesthetic healthcare environment required.
- Strong working knowledge of the medical aesthetics industry, including aesthetic treatments, patient experience, provider operations, and the consultative sales process.
- Demonstrated success leading and developing high-performing teams.
- Proven track record of driving sales growth, achieving revenue targets, and improving profitability.
- Experience reviewing financial performance, KPIs, and clinic-level business metrics.
- Strong leadership, coaching, and performance management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Outstanding interpersonal and communication skills.
- Ability to work onsite daily at the assigned clinic.
Nice To Haves
- Bachelor’s degree in Business, Healthcare Management, or a related field preferred.
Responsibilities
- Lead, motivate, and support clinic employees, including aesthetic providers and front-office staff, to achieve operational and financial goals.
- Foster a positive, accountable, and high-performance culture aligned with company values.
- Provide direct coaching, feedback, and mentorship to clinic employees.
- Oversee daily clinic operations and ensure adherence to company policies, standard operating procedures, and compliance requirements.
- Assess clinic performance, support established goals, and ensure consistent execution of clinical and service standards.
- Maintain a strong understanding of clinic scheduling, patient flow, provider utilization, and overall operational efficiency.
- Lead and motivate the team to achieve clinic sales and revenue targets.
- Drive strategies to increase treatment conversions, patient retention, revenue, and profitability.
- Review and analyze P&L statements, financial reports, and key performance indicators to identify opportunities for growth and improved performance.
- Create accountability around individual and clinic-level performance goals.
- Partner with Human Resources to recruit, hire, onboard, and retain high-performing talent to support clinic growth.
- Provide ongoing training, coaching, and performance management for clinic staff.
- Identify development opportunities and address performance concerns promptly.
- Monitor local market trends, competitors, and clinic performance data to identify opportunities for growth.
- Recommend and execute local marketing and business development initiatives in partnership with the corporate marketing team.
- Ensure exceptional client experience standards are consistently maintained.
- Maintain a visible presence within the clinic and actively engage with clients to gather feedback and address concerns.
- Reinforce a culture focused on patient safety, service excellence, retention, and long-term relationships.
- Manage clinic budgets and expenses while ensuring responsible resource allocation.
- Identify opportunities to improve operational efficiency and clinic profitability.
- Prepare and communicate regular updates regarding sales performance, operational metrics, staffing, and key business insights to leadership.
- Identify operational gaps and implement corrective actions to improve clinic performance.
- Proactively address operational challenges, staffing concerns, and client service issues.
- Serve as the clinic-level escalation point and provide timely, effective solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
