Clinic Manager
About The Position
Valley-Wide Health Systems, Inc. is seeking a dedicated, motivated Clinic Manager to provide administrative, leadership, and operational support to clinic staff and ensure excellent customer service and patient care. Reporting to the Regional Director of Operations, the Clinic Manager oversees daily clinic operations and supports care delivery consistent with the Patient-Centered Medical Home (PCMH) model. The role is full-time and onsite at the Rocky Ford Clinic in Rocky Ford, Colorado, and may require travel to other local clinics. The Clinic Manager supports staffing, patient flow, productivity, budgeting, privacy and policy compliance, internal communication, and coordination with support departments. The manager also leads staff hiring, training, performance management, scheduling, quality improvement, and accreditation activities. The position includes community outreach, safety and facilities responsibilities, and, for appropriately licensed staff, the possibility of performing office nurse or dental assistant duties within the scope of licensure.
Requirements
- High school diploma or equivalent.
- At least 3 years of previous management experience; healthcare experience is preferred.
- Prior supervisory or mentoring experience demonstrating leadership ability.
- Current BLS certification; training is provided upon employment.
- Excellent organizational and communication skills.
- Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
- Professional demeanor and a positive, team-oriented attitude.
Nice To Haves
- Bachelor's degree in healthcare management, business, or a related field.
- RN, LPN, MA, or Certified Dental Assistant background.
- Working knowledge of medical terminology.
Responsibilities
- Oversee daily clinic operations to support safe, efficient, effective care aligned with the Patient-Centered Medical Home model.
- Ensure appropriate staffing levels and provide direct coverage and support as needed.
- Monitor and promote efficient patient flow and high patient satisfaction.
- Review clinic productivity goals and work with staff and providers to identify improvements.
- Participate in developing and overseeing the clinic budget.
- Safeguard patient health information and ensure compliance with Valley-Wide policies.
- Facilitate regular site meetings to improve communication and collaboration.
- Coordinate with support departments on coding, billing, and workflow alignment.
- Direct hiring, training, evaluation, and performance improvement for support staff.
- Approve leave, manage schedules, and review timecards for payroll submission.
- Create, attend, and lead monthly clinic, support staff, Q12, operations, committee, PFAC, and QI meetings.
- Lead and monitor quality improvement initiatives and participate in AAAHC accreditation activities.
- Act as a liaison with Valley-Wide support departments, including WIC, Physical Therapy, IT, and HR.
- Oversee staff safety and incident reporting, and resolve complaints according to policy.
- Promote Valley-Wide through community involvement, such as health fairs and outreach events.
- Participate in emergency drills, safety audits, and facilities management tasks.
- If licensed, perform office nurse or dental assistant duties within the scope of licensure.
Benefits
- Free health insurance, with additional plan options available.
- Employer-paid air ambulance coverage (MASA).
- Employer-paid basic life, LTD, and STD coverage.
- Retirement match and retirement plan.
- Health, dental, and vision insurance.
- HRA, FSA, and DCA.
- Vacation: 15 days accrued per year.
- Sick leave: 12 days accrued per year.
- Holidays: 7 days per year plus 3 floating holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
