Clinic Manager

Atlantic Eye Institute•Jacksonville Beach, FL

10d

About The Position

Company Overview At Atlantic Eye Institute, our mission is to help our patients live their vision through exceptional, compassionate and honest eye care for every stage of life. And treat them like members of our family—because they are. Living Our Vision: They say seeing is believing. But we say it’s much more than that. Seeing is how the story of our life is told. A journey that unfolds through your very own eyes. A journey we’re on together, every step of the way—from a child’s first eye exam, to their first pair of glasses and contacts, to LASIK, and even cataracts, we help you see the world better at every stage in your life. Any age, any problem, any time, we will be there. That’s because at Atlantic Eye Institute we believe in the power of seeing things clearly. Every vivid color. Every precise movement. Every memory. And so, our team remains committed to you, from the most advanced technology and personalized care to being available 24/7 and always doing the right thing. This is our vision for you: A world where seeing isn’t just believing; seeing clearly is living fully. That’s why at Atlantic Eye Institute, we not only help improve your vision—we help you Live Your Vision. We invite you to join our team! Position Summary The Clinical Manager provides oversight of the clinical activity for up to four clinical practice locations. The manager efficiently directs the workflow of the technicians to ensure smooth patient flow. The Clinical Manager provides leadership, has excellent problem-solving skills, and is knowledgeable of applicable laws, regulations, and standards by iJCAHPO and other regulatory agencies. The Clinical Manager does not participate in direct patient care but is expected to have advanced knowledge in clinical process and exam components.

Requirements

High School Diploma or equivalent
Minimum 3-5 years’ experience leadership in a multi-specialty ophthalmology clinic.
Current iJCAHPO COA certification required.
Strong communication and interpersonal skills.
Ability to work in a fast-paced clinical environment.

Nice To Haves

COT or higher preferred
ModMed - Nextech/ICP experience strongly preferred.

Responsibilities

Supports daily clinic and patient flow
Complies with all practice procedures and protocols. Complies with all State and Federal regulations.
Oversees management of direct reports to include hiring, training, development, support, performance management, and termination of staff in oversight from human resources
Maintain inventory PAR levels and order necessary medical and office supplies via D365 ordering process. Access to approve inventory orders for assigned practice locations.
Complete monthly inventory counts and report to corporate office any procurement concerns or issues
Owns & leads daily team huddles and regularly scheduled monthly team meetings.
Creates daily and weekly staff scheduling by assigning duties, locations, and shifts to clinical staff
Creates and owns process of developing doctor schedule templates and updating as needed.
Develop and implement policies and procedures with the assistance of the Practice Administrator. Ensure policies and procedures are understood by clinical staff.
Evaluate direct report performance, recommend merit increases, and promotions.
Responsible for disciplinary action and terminations of employees in conjunction with HR.
Respond to all patient relations inquiries and submit complaint resolutions.
Understand and accept responsibility to report potential or suspected errors to supervisor or Compliance Officer
Contribute to the team effort by completing additional tasks or projects as needed.
Maintain positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism.
Manage relationships with third party retail and equipment vendors; schedule maintenance to ensure equipment remains in working order.