Clinic Manager

Valley-Wide Health Systems • Rocky Ford, CO

5d • Onsite

About The Position

Valley-Wide Health Systems, Inc. is seeking a dedicated Clinic Manager to provide administrative, leadership, and operational support to clinic staff and promote excellent customer service and patient care. Reporting to the Regional Director of Operations, the Clinic Manager oversees daily clinic operations and supports safe, efficient care aligned with the Patient-Centered Medical Home (PCMH) model. The position is full-time and onsite in Rocky Ford, Colorado, and may require travel to other local clinics.

The Clinic Manager oversees staffing, patient flow, productivity, budgets, staff supervision, quality improvement, and compliance with Valley-Wide policies. The role also coordinates with internal support departments, participates in accreditation and safety activities, and represents Valley-Wide in community outreach. Licensed staff may perform office nurse or dental assistant duties within the scope of their licensure.

Requirements

• High school diploma or equivalent.
• At least 3 years of previous management experience, preferably in healthcare.
• Prior supervisory or mentoring experience demonstrating leadership ability.
• Current BLS certification; training is provided upon employment.
• Excellent organizational and communication skills and a collaborative mindset.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Professional demeanor and a positive, team-oriented attitude.

Nice To Haves

• Bachelor's degree in healthcare management, business, or a related field.
• RN, LPN, MA, or Certified Dental Assistant background.
• Strong working knowledge of medical terminology.

Responsibilities

• Oversee daily clinic operations to ensure safe, efficient, and effective care delivery aligned with the Patient-Centered Medical Home (PCMH) model.
• Ensure appropriate staffing levels, providing direct coverage and support as needed.
• Monitor and promote efficient patient flow and high patient satisfaction.
• Review clinic productivity goals and work with staff and providers to identify improvements.
• Participate in developing and overseeing the clinic budget.
• Safeguard patient health information (PHI) and ensure compliance with Valley-Wide policies.
• Facilitate regular site meetings to improve communication and collaboration.
• Coordinate with support departments on coding, billing, and workflow alignment.
• Direct hiring, training, evaluation, and performance improvement for support staff.
• Approve leave, manage schedules, and review timecards for payroll submission.
• Create, attend, and lead monthly Clinic, Support Staff, Q12, Operations, Committee, PFAC, and QI meetings.
• Lead and monitor quality improvement initiatives and participate in AAAHC accreditation activities.
• Serve as a liaison with Valley-Wide support departments, including WIC, Physical Therapy, IT, and HR.
• Oversee staff safety and incident reporting, and resolve complaints according to policy.
• Promote Valley-Wide through community involvement, including health fairs and outreach events.
• Participate in emergency drills, safety audits, and facilities management tasks.
• If licensed, perform office nurse or dental assistant duties within the scope of licensure.

Benefits

• Free health insurance, with additional plan options available.
• Employer-paid Air Ambulance Coverage (MASA).
• Employer-paid basic life, long-term disability (LTD), and short-term disability (STD) coverage.
• Retirement match and retirement plan.
• Health, dental, and vision insurance.
• Health Reimbursement Arrangement (HRA), Flexible Spending Account (FSA), and Dependent Care Account (DCA).
• 15 days of vacation accrued per year.
• 12 days of sick leave accrued per year.
• 7 holidays per year plus 3 floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED