Clinic Manager

VALLEY-WIDE HEALTH SYSTEMS INC • Antonito, CO

19d • $57,784 - $72,230 • Onsite

About The Position

Valley-Wide Health Systems, Inc. is seeking a dedicated Clinic Manager to provide administrative, leadership, and operational support to clinic staff and ensure excellent customer service and patient care. The Clinic Manager reports to the Regional Director of Operations and oversees clinic operations in alignment with the Patient-Centered Medical Home (PCMH) model. The role supports safe and effective care delivery, staffing, patient flow, productivity, budgeting, compliance, communication, and quality improvement. The manager also supervises support staff, coordinates with internal departments, participates in accreditation and safety activities, and represents Valley-Wide in the community. Licensed staff may perform office nurse or dental assistant duties within the scope of their license.

Valley-Wide Health Systems, Inc. is a nonprofit Federally Qualified Health Center providing primary and preventive care through 34 service sites in rural communities across southern Colorado.

Requirements

• High school diploma or equivalent.
• At least 3 years of previous management experience, preferably in healthcare.
• Prior supervisory or mentoring experience demonstrating leadership ability.
• Current BLS certification; training is provided upon employment.
• Collaborative mindset with strong organizational and communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Professional demeanor and a positive, team-oriented attitude.

Nice To Haves

• Bachelor's degree in healthcare management, business, or a related field.
• RN, LPN, MA, or Certified Dental Assistant background.
• Strong working knowledge of medical terminology.

Responsibilities

• Oversee daily clinic operations to ensure safe, efficient, and effective care in alignment with the PCMH model.
• Ensure staffing levels meet patient care needs and provide direct coverage and support as needed.
• Monitor patient flow and promote patient satisfaction.
• Review clinic productivity goals and work with staff and providers to identify improvements.
• Participate in developing and overseeing the clinic budget.
• Safeguard patient health information and ensure compliance with Valley-Wide policies.
• Facilitate regular site meetings to improve communication and collaboration.
• Coordinate with support departments on coding, billing, and workflow alignment.
• Direct hiring, training, evaluation, and performance improvement for support staff.
• Approve leave, manage schedules, and review timecards for payroll submission.
• Create, attend, and lead monthly clinic, support staff, Q12, operations, committee, PFAC, and QI meetings.
• Lead and monitor quality improvement initiatives and participate in AAAHC accreditation activities.
• Liaise with Valley-Wide support departments, including WIC, Physical Therapy, IT, and HR.
• Oversee staff safety and incident reporting and resolve complaints according to policy.
• Promote Valley-Wide through community involvement, including health fairs and outreach events.
• Participate in emergency drills, safety audits, and facilities management tasks.
• If licensed, perform office nurse or dental assistant duties within the scope of licensure.

Benefits

• Free health insurance, with additional plan options available.
• Employer-paid air ambulance coverage through MASA.
• Employer-paid basic life, long-term disability (LTD), and short-term disability (STD) coverage.
• Retirement match and retirement plan.
• Health, dental, and vision insurance.
• Health reimbursement arrangement (HRA), flexible spending account (FSA), and dependent care account (DCA).
• Vacation leave: 15 days accrued per year.
• Sick leave: 12 days accrued per year.
• Seven holidays per year plus three floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED