Clinic Manager: Orthopedics Moline

Trinity Health•Moline, IL

13d•$69,680 - $104,541

About The Position

The Clinic Manager manages the daily administrative and technical support functions of a Medical Group clinic in accordance with established policies, procedures, and standards. The role anticipates and plans for future changes and recommends ways to improve customer service. The manager leads day-to-day operations at assigned clinic locations, supports quality and regulatory compliance, and works with clinic employees, physicians, the Medical Director, and Medical Group Administration to meet clinic goals. The position is based in Moline, Illinois, and focuses on orthopedics.

Requirements

Bachelor’s degree in business, nursing, health administration, or a related field, or enrollment in and active pursuit of a Bachelor’s degree. In limited circumstances, MercyOne leadership experience for internal candidates may be considered in lieu of education requirements at the sole discretion of MercyOne Medical Group senior leadership.
Excellent verbal and written communication skills.

Nice To Haves

Experience working in an organization of comparable size and complexity, preferably in healthcare.
Experience managing colleagues in a healthcare setting.
Experience working with physicians and advanced practice providers.

Responsibilities

Lead daily operations of assigned clinic locations to provide proficient, quality service and ensure compliance with regulations and standards.
Lead, train, develop, hire, and evaluate clinic employees; promote colleagues’ growth and development.
Present problems professionally, coordinate solutions across departments, and implement solutions to current and potential problems.
Seek new ideas to work within budget guidelines while improving the quality of health care delivered.
Coordinate with the clinic team to integrate charging and reimbursement changes into clinic operations.
Assist with documentation audits.
Partner with the Medical Director to support clinic success.
Prepare, monitor, and adjust the clinic budget.
Develop, implement, and monitor clinic objectives, processes, procedures, standards, and educational programs in alignment with MercyOne Medical Group’s mission and philosophy.
Collaborate with Medical Group Administration and other leaders to develop, evaluate, and monitor standard processes based on best practices.
Develop and maintain quality assurance programs, including nursing and accounting.
Analyze clinic operations proactively to identify barriers and opportunities.
Direct maintenance of the physical environment and equipment.
Serve as a liaison between physicians and Medical Group Administration to promote understanding and agreement on future goals.
Direct, motivate, and evaluate clinic employees’ activities to ensure clinic goals and expectations are met.
Manage the impact of ongoing change to support positive outcomes for employees, patients, and physicians.
Direct clinic compliance with applicable laws and regulations, including OSHA, CLIA, COLA, HIPAA, and Stark requirements.
Ensure patient concerns are addressed and receive appropriate, timely follow-up.