Clinic Manager

Panorama Orthopedics & Spine Center•Greenwood Village, CO

67d•$80,000 - $90,000•Onsite

About The Position

The Clinic Manager provides leadership and administrative oversight for the clinic, managing clinical and administrative teams to support efficient operations, high-quality patient care, and performance goals. The role is accountable for productivity, patient satisfaction, regulatory compliance, and overall practice success. The manager oversees daily clinic operations, budgets and financial performance, staff leadership and development, patient experience and care coordination, revenue-cycle processes, facilities and inventory, administrative support, and marketing and growth initiatives. The position is onsite in Greenwood Village, Colorado, Monday through Friday, with flexibility to support clinic operations as needed. The successful candidate demonstrates Panorama’s values of Accountability, Excellence, Teamwork, Respect, and Integrity through ownership, continuous improvement, collaboration, professional and empathetic interactions, and ethical handling of sensitive information.

Requirements

High school diploma or GED.
At least 4 years of supervisory experience.
At least 5 years of medical-office experience.
Experience managing budgets and financial performance.
Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
Working knowledge of electronic health record (EHR) systems.
Strong understanding of HIPAA and OSHA regulations.
Strong leadership, organizational, and time-management skills.
Strong communication and interpersonal skills across physicians, staff, and patients.
Ability to thrive in a fast-paced healthcare environment.
Professional demeanor, customer-service orientation, and attention to detail.

Nice To Haves

Some college coursework.
Orthopedic experience.

Responsibilities

Oversee daily clinic operations to ensure efficiency, compliance, and a high-quality patient experience.
Develop and manage the practice budget, with full profit-and-loss accountability for revenue-cycle performance, expenses, and financial outcomes.
Ensure adherence to company policies, charting standards, HIPAA and OSHA requirements, and regulatory guidelines.
Monitor performance metrics and implement process improvements to enhance productivity and patient satisfaction.
Supervise, coach, and evaluate front-office and clinical staff.
Lead hiring, onboarding, and ongoing staff training.
Foster a positive, ethical, and collaborative work environment.
Provide coverage as needed and maintain flexibility to support all clinic roles.
Ensure timely scheduling, accurate patient intake, and same-day responses to inquiries.
Oversee accurate scheduling, authorization, and documentation of procedures and surgeries.
Ensure patients understand and meet financial responsibilities before treatment.
Address concerns from patients, staff, and physicians and resolve issues effectively.
Monitor billing and collections, including patient balances and the accuracy of insurance information.
Review claim denials and support appeals, re-authorizations, and trend analysis to improve outcomes.
Coordinate facility maintenance, janitorial services, and vendor relationships.
Manage inventory, supplies, and equipment maintenance within budget guidelines.
Participate in meetings, committees, and professional development activities.
Maintain confidentiality of personnel and business information.
Perform additional duties as assigned by leadership.
Maintain practice social media accounts and manage online reputation efforts.
Identify growth opportunities through new referral sources, physician relationship development, and direct-to-consumer marketing initiatives.
Track growth metrics, referral trends, and marketing performance to inform business development strategies.

Benefits

PPO, HDHP, and Surest healthcare plan options, with a $100-per-month tobacco-free discount.
Dental and vision insurance.
401(k) with annual employer contributions.
HSA/FSA options.
Short- and long-term disability coverage.
Life and AD&D coverage.
Legal assistance.
Employer-paid Employee Assistance Program.
Up to 4 weeks of paid time off at the start, increasing with tenure.
7 paid holidays and 2 floating holidays.