Clinic Lead

CENTRAL CITY COMMUNITY HEALTH CENTER INC•Indio, CA

11d•$22 - $33•Onsite

About The Position

The Clinic Lead manages the daily activities of medical clinic staff and the non-clinical aspects of clinic operations. The role supports providers and supervises clinic operations, while upholding Central City Community Health Center, Inc.’s principle of providing quality health and human services to medically underserved and low-income populations in a culturally sensitive manner. The Clinic Lead is accountable to the Chief Clinical and Nursing Officer. This is an hourly, non-exempt position located in Indio, California. The position works in a normal clinic environment and requires managing multiple tasks, communicating effectively, maintaining confidentiality, and working under pressure in a fast-paced setting. Central City Community Health Center, Inc. provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

Bilingual in English and Spanish.
Certified Licensed Medical Assistant.
Four years of experience working in a non-profit organization.
Demonstrated ability to exercise sound judgment.
Ability to communicate clearly and concisely.
Ability to plan, stay organized, and demonstrate strong management skills.
Ability to work under pressure, take initiative, and be flexible and cooperative.
Self-motivated and independently productive.
Ability to maintain confidentiality of patient information and company records.
Ability to work effectively with employees, providers, and managers.
Ability to convey a positive and professional image to patients and employees.
Proficiency in PC applications, including email, Microsoft Excel and Word, the internet, and networking devices.
Knowledge of and ability to follow and enforce safe work practices and company policies and procedures related to job safety, including safety rules and regulations.
Knowledge of CHDP guidelines, the immunization schedule, and the AAP periodicity table.
Reliable transportation, automobile insurance, and a valid California driver license.
Ability to organize and schedule work effectively.
Ability to communicate effectively and tactfully with patients, customers, managers, and other personnel, in person and by telephone.
Ability to pay close attention to detail.
Ability to maintain composure under urgent or time-constrained conditions.
Ability to handle and maintain patient confidentiality.

Responsibilities

Provide backup for front- and back-office staff, PECS, referrals, and the CPSP person.
Ensure clinic coverage at all times.
Supervise and train staff members.
Prepare for and coordinate audits.
Update billing for programs including CHDP, SOFP, OB, and CPSP.
Conduct performance reviews for all staff members.
Ensure clinic compliance, including programs, paperwork, provider notes, calibration, fire code, HIPPA regulations, and licensing.
Collect employee time sheets, handle scheduling, and ensure non-exempt employees take appropriate breaks and lunch periods.
Perform monthly walk-through inspections.
Prepare clinic applications.
Perform periodic chart reviews.
Handle clinic cash transactions and mail.
Ensure productivity goals are met and prepare weekly productivity reports.
Order office and medical supplies, including vaccinations and medications.
Prepare OSHPD reports.
Monitor the clinic budget.
Address and resolve patient and staff complaints.
Schedule patients and create new charts.
Handle prescription refills.
Uphold the organization’s principle of providing quality health and human services to medically underserved and low-income populations in a culturally sensitive manner.
Perform other duties as assigned.