Clinic Coordinator - Pediatrics (Katy)

UTHealth Houston•Katy, TX
•Onsite

About The Position

The Clinic Coordinator provides trained paramedical support in administering healthcare services and performs a variety of advanced and complex clerical tasks to support clinic functions. At UTHealth Houston’s new Pediatric Katy clinic, the coordinator supports provider schedules, front-desk workflows, and efficient patient flow, while providing customer service, assisting with staff training, and promoting a positive patient experience. The clinic supports more than 15 specialties. The position is onsite Monday through Friday, 8:00 a.m. to 5:00 p.m. Employees must permanently reside and work in Texas.

Requirements

  • High school diploma or equivalent.
  • Five years of office experience, including two years in a healthcare setting.
  • Proficient knowledge of Microsoft Office.
  • Knowledge of the use and care of standard clinic equipment.
  • Must permanently reside and work in Texas.
  • Must meet the security-sensitive position requirements described in the posting.

Nice To Haves

  • Pediatric experience.
  • Background in both front-office and back-office operations.
  • Certified Coding Specialist (CCS) certification from the American Health Information Management Association (AHIMA).

Responsibilities

  • Make medium to complex administrative decisions requiring comprehensive knowledge of regulations, policies, and procedures.
  • Conduct initial screening of occupational medicine patients, including audiometric, vision, electrocardiogram, vital-sign, height-and-weight, and spirometer testing, and prepare reporting forms.
  • Assist physicians with examinations.
  • Oversee office records for patients, billing, personnel, purchases, and inventory to ensure compliance with human resources and financial management policies and procedures.
  • Direct patients to examination rooms.
  • Schedule patient appointments and tests.
  • Order and stock clinic supplies, and maintain and schedule repairs for diagnostic testing equipment.
  • Respond to emergency situations.
  • Assist with data entry and processing for financial and/or human resources systems.
  • Code and process forms and documents using standard policies and procedures.
  • Establish and maintain filing systems.
  • Route incoming mail and answer correspondence that does not require a supervisor’s attention.
  • Answer multi-line phones and greet and direct visitors.
  • Manage departmental human resources activities, including recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
  • Perform other duties as assigned.

Benefits

  • 100% paid medical premiums for full-time employees.
  • Generous time off, including holidays, a preventative leave day, vacation, and sick time, totaling approximately 37–38 days per year.
  • Increasing vacation accrual with length of service.
  • Monthly longevity payments after two years of service.
  • Retirement/pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Employee discounts, including entertainment, car rentals, and cell phones.
  • Resources for child and elder care.
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