Medical Assistant - Pediatrics Clinic

Good Shepherd Health Care•Andrews, TX

19h•Onsite

About The Position

The Medical Assistant provides comprehensive clinical and administrative support to healthcare providers in delivering quality patient care. Duties include direct patient care, clinical documentation and electronic health record management, referrals and prior authorizations, and administrative functions that support clinic operations. The Medical Assistant works under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager and collaborates with an integrated healthcare team to support efficient clinic workflow and patient outcomes. The position supports a pediatrics clinic and may involve assignments across various medical specialties. It requires flexibility to work evenings, weekends, and holidays as patient care needs and clinic operations dictate. The work is primarily indoors in a healthcare setting and involves exposure to infectious diseases, hazardous materials, medical equipment, and a fast-paced environment.

Requirements

High school graduation or equivalent; a copy must be provided upon hire.
Current BLS certification.
Ability to work with a culturally diverse population.
Knowledge of computers, phones, and other office equipment.
Knowledge of clinical equipment, including EKGs, vital-sign monitoring devices, glucometers, scales, and laboratory testing equipment.
Ability to meet the stated physical and sensory requirements, including continuous walking and standing during the shift, occasional stooping, kneeling, crouching, or crawling, and lifting up to 50 pounds independently.
Ability to frequently push, pull, carry, or reposition objects or patients weighing up to 25 pounds; occasional lifting or transferring of individuals over 100 pounds requires appropriate techniques, mechanical aids, or team assistance.

Nice To Haves

Current Certified Medical Assistant certification and/or completion of an accredited Medical Assistant program or coursework.
Bilingual ability and/or English-Spanish speaking ability.

Responsibilities

Room patients and collect vital signs, current medications, medical history, and chief complaints for provider review.
Prepare examination rooms and supplies; assist providers during examinations and procedures; clean and sterilize equipment.
Administer immunizations, vaccines, and contraceptive injections with direct supervision, following protocols and provider orders.
Provide patient education and instruction as directed by healthcare providers.
Perform ordered EKGs, spirometry, glucose monitoring, CLIA-waived laboratory tests, urinalysis, and pulse oximetry.
Conduct focused nursing visits for blood pressure monitoring, suture or staple removal, injection appointments, weight checks, and other routine procedures as directed.
Document vital signs, medications, patient histories, immunizations, and clinical findings in the electronic medical record.
Process prescription refill requests, enter them into electronic records, and route them to appropriate providers for approval.
Respond to patient calls and messages about medical questions, appointments, and general inquiries.
Coordinate with healthcare providers, insurance companies, and pharmacies regarding patient care and insurance coverage.
Work with the referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
Support the hospital mission, vision, values, policies, and procedures, and participate in required DNV program education as applicable.
Maintain medical supply inventory in examination rooms and central supply areas.
Stock and reorder medications in coordination with the Practice Manager and vaccine coordinator, following provider specifications.
Support reception duties, including appointment scheduling, chart preparation, and phone coverage as needed.
Maintain current procedure guidelines and protocols to assist other staff members.
Perform other related duties as assigned.
Work variable hours, including evenings, weekends, and holidays as clinic needs dictate.