Clinic Charge Nurse Urgent Care

Sutter Health•Modesto, CA

3d•$83 - $116

About The Position

The Clinic Charge Nurse coordinates patient care services for patients and families and uses organizational, clinical, communication, and problem-solving skills to manage patient workflow. The role serves as a clinical expert and nursing role model, provides leadership in establishing and maintaining patient care standards, delivers age-appropriate care, participates in patient and family education, and works cooperatively with nursing, ancillary, and other care team personnel. The nurse follows organizational policies, industry standards, best practices, and applicable laws and regulations to support an optimal patient experience. The role coordinates patient care planning and staffing assignments, supports and mentors clinical staff, addresses patient and family concerns, and provides orientation and training. It assesses patients’ physiological, spiritual, and emotional needs; collaborates with physicians and mid-level practitioners; and works with peers and other healthcare providers to improve workflow, outcomes, and care quality. The nurse provides direct care, administers ordered medications and therapeutic agents, delegates tasks within appropriate scopes of practice, communicates treatments and education clearly, safeguards protected health information, and stays current with nursing practice. Clinic support duties include helping ensure efficient operations, ordering and stocking supplies, assisting with patient care, identifying quality-improvement opportunities, and serving as an interdisciplinary team lead. This is a regular, full-time, non-exempt position with a varied shift, 12-hour shifts, variable days, every other weekend, and 36 weekly hours. The posted hourly pay range is $82.84–$115.97. Eligible positions include a comprehensive benefits package.

Requirements

Graduate of an accredited school of nursing.
Current California Registered Nurse (RN) licensure.
Basic Life Support (BLS) Healthcare Provider certification.
Advanced Cardiac Life Support (ACLS) certification required by the department.
Eight years of recent relevant experience.
Expert knowledge and competence in nursing theories, concepts, and practices; medical terminology; anatomy; and physiology.
Expert knowledge of the healthcare industry, safety policies, patient-care and privacy best practices, and changes in local, state, and federal regulations.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Knowledge of computer applications, including Microsoft Office (Word and Outlook) and electronic health records.
Ability to prioritize assignments and work within standardized policies, procedures, and scientific methods to meet objectives and deadlines.
Ability to work independently and as part of a team, handle multiple tasks, and work in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to protect the privacy of patients’ protected health information.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Plan and coordinate delivery of patient care in accordance with nursing objectives and standards of care.
Assess staffing needs, assign staff according to competencies, and reevaluate assignments as needed.
Serve as a clinical resource and support staff in completing assignments and interacting with physicians, patients, families, and departments.
Intervene in and attempt to resolve patient and family issues, and bring them to the nurse leader’s attention.
Ensure staff coordinate and take meal and other breaks; provide backup support as needed.
Orient and train new staff.
Help develop and write policies and procedures by identifying problem areas and suggesting changes.
Assess patients’ physiological, spiritual, and emotional needs and determine the appropriate level of services.
Collaborate and communicate with physicians and mid-level practitioners to interpret, adjust, and coordinate care.
Work with peers, healthcare providers, and management to streamline workflow, improve outcomes, and provide high-quality care.
Provide competent, compassionate, cost-effective care consistent with policies, evidence-based practice, and standards of care.
Administer medications and therapeutic agents as ordered by a physician or mid-level provider.
Delegate tasks according to legal scope of practice, licensure, education, guidelines, and individual capability.
Explain treatments and activities to patients and families, use teach-back, and address learning and educational needs.
Provide individualized care and communication with a focus on safety; protect patient health information.
Stay current with advancements, trends, and best practices in acute care, the specialty area, and nursing practice.
Support efficient and effective clinic operations, order and stock supplies, and assist with patient care activities.
Identify opportunities to improve patient care quality and serve as a team member and interdisciplinary team lead.