Clinic Assistant Manager for GI in NE Portland

The Oregon Clinic • Portland, OR

1d • Hybrid

About The Position

The Oregon Clinic is seeking a full-time Clinic Assistant Manager for its Gastroenterology East Clinic in NE Portland. The role supports the Clinic Manager in providing leadership, communication, and excellent customer service while helping the clinic deliver efficient, patient-focused care. The position supervises and coordinates front desk registration, financial counseling, medical records, and scheduling activities, and helps recruit, orient, train, and mentor staff. It also supports policy and regulatory compliance, process improvement, workflow development, and communication about departmental issues. The Clinic Assistant Manager serves as a primary liaison among patients, clinic staff, physicians, and non-physician providers.

The role is primarily based at the GI - East Clinic in the Gateway Medical Office Building in NE Portland, with required travel to the GI - East Happy Valley location every other week to weekly. Occasional hybrid or remote work may be available after training and upon meeting performance expectations. The employee must live in Portland or SW Washington. Typical hours are Monday through Friday, 7:00 AM to 4:00 PM PST.

The hiring salary range is $72,289.15 to $108,433.73 per year, based on experience and credentials. The Oregon Clinic describes itself as Oregon’s largest physician-owned, multi-specialty medical and surgical practice, with 1,500 team members across 30 specialties and its business office. It emphasizes excellence, compassionate and joyful connection, inclusive collaboration, humble listening, and integrity. The clinic welcomes diversity and describes its workplace as alcohol- and drug-free; offers are contingent on successful drug and background screenings.

Requirements

• At least three years of medical office experience.
• At least two years of supervisory experience.
• Thorough understanding of healthcare revenue cycle processes.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• Commitment to patient-focused care, privacy, and safety.
• Must live in Portland or SW Washington.
• Complete required drug and background screenings as a condition of an offer.

Nice To Haves

• Bachelor’s degree in a related field; relevant experience may substitute.
• Specialty-care Gastroenterology experience.
• Prior electronic medical record (EMR) experience.
• Epic experience.

Responsibilities

• Assist the Clinic Manager with leadership, communication, and demonstrating exceptional customer service for staff.
• Support adherence to established care standards and clinic policies.
• Supervise and coordinate front desk registration, financial counselors, medical records, and scheduling activities.
• Assist with hiring, orientation, training, and mentoring clinic staff supervised by the Clinic Manager.
• Communicate regularly with the Clinic Manager about departmental issues.
• Review and develop workflows and support process improvement.
• Help ensure department compliance with TOC policies and applicable local, state, and federal regulatory standards.
• Serve as the primary liaison among patients, clinic staff, physicians, and non-physician providers to support excellent patient care.
• Perform other duties as assigned.
• Travel to the GI - East Happy Valley location every other week to weekly.

Benefits

• Employee is 100% covered for medical, dental, and prescription insurance.
• Generous 401(k) plan.
• Flexible Spending Account options.
• Paid Time Off.
• Nine paid holidays annually.
• Robust wellness program and employee assistance services.
• 70% of Tri-Met transit pass covered.
• Employee discounts.
• Optional benefits such as pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed