Clinic Assistant Manager for GI in NE Portland
About The Position
The Oregon Clinic is hiring a full-time Clinic Assistant Manager for its Gastroenterology East Clinic in NE Portland. The position works alongside a collaborative team of patient-focused colleagues and physicians to help provide efficient, consistent, and easy experiences for patients and stakeholders, supporting care tailored to each patient’s needs. The Clinic Assistant Manager assists the Clinic Manager with leadership, communication, and customer service, and supervises and coordinates front desk registration, financial counseling, medical records, and scheduling activities. The role supports staff hiring, orientation, training, and mentoring; communicates departmental issues to the Clinic Manager; and helps develop and improve workflows. It also helps ensure compliance with clinic policies and applicable local, state, and federal regulations, and serves as a primary liaison among patients, clinic staff, physicians, and other providers. The role is primarily based at the GI - East Clinic at the Gateway Medical Office Building in NE Portland, with travel to the GI - East Happy Valley location every other week to weekly. Occasional hybrid or remote work may be available after training and once performance expectations are met. Candidates must live in Portland or SW Washington. Typical hours are Monday through Friday, 7:00 AM to 4:00 PM PST. The hiring salary range is $72,289.15–$108,433.73 per year, based on experience and credentials.
Requirements
- At least three years of medical office experience.
- At least two years of supervisory experience.
- Thorough understanding of healthcare revenue cycle processes.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians, and other team members.
- Commitment to patient-focused care, privacy, and safety.
- Must live in Portland or SW Washington.
Nice To Haves
- Bachelor’s degree in a related field; relevant experience may substitute.
- Specialty-care Gastroenterology experience.
- Prior Electronic Medical Record (EMR) experience; Epic experience is a plus.
Responsibilities
- Assist the Clinic Manager in providing leadership and effective communication, and model exceptional customer service for staff.
- Follow established care standards and clinic policies while supporting the Clinic Manager.
- Supervise and coordinate front desk registration, financial counseling, medical records, and scheduling activities.
- Assist with hiring, orientation, training, and mentoring of supervised clinic staff.
- Communicate regularly with the Clinic Manager about departmental issues.
- Review and develop workflows and support process improvement.
- Help ensure departmental compliance with The Oregon Clinic policies and applicable local, state, and federal regulations.
- Serve as the primary liaison among patients, clinic staff, physicians, and non-physician providers to support excellent patient care.
- Perform other duties as assigned.
Benefits
- Employee-paid Medical, Dental, and Prescription Insurance coverage at 100%.
- Generous 401(k) plan.
- Flexible Spending Account options.
- Paid Time Off.
- Nine paid holidays annually.
- Wellness program and employee assistance services.
- 70% of Tri-Met transit pass covered.
- Employee discounts.
- Optional benefits such as Pet Insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
