WFH Client Support Specialist – Full Training Provided
About The Position
AO Globe Life is hiring a fully remote Client Support Specialist to support individuals and families across the United States with supplemental benefits. The role is suited to people interested in a service-focused career, including recent graduates, and provides training, mentorship, licensing guidance, and professional development. The position involves virtual client consultations, explaining personalized benefit options, helping clients complete enrollment, maintaining digital records, and developing long-term client relationships. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must supply their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace, and must complete training and participate in virtual meetings. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete any required pre-licensing coursework, examinations, and state requirements at their own expense. No prior insurance experience is required.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be willing and able to obtain the required state Life & Health Insurance License before conducting licensed insurance activities.
- Complete any applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Have a self-starter mindset and strong organizational skills.
- Have strong communication and interpersonal skills.
- Be confident using virtual meetings and everyday digital tools.
- Be self-motivated, coachable, and comfortable working independently.
Nice To Haves
- Customer service background; helpful but not required.
- Recent graduate in business, marketing, or communications.
- Interest in helping others and contributing to a mission-driven organization.
Responsibilities
- Prioritize high-quality, client-focused interactions.
- Maintain accurate digital documentation and manage follow-up communication.
- Explain personalized supplemental benefit options to individuals and families.
- Conduct virtual consultations with clients via Zoom.
- Guide clients through enrollment clearly and professionally.
- Develop strong, long-term relationships with clients.
- Participate in ongoing training, mentorship, virtual meetings, and professional development.
Benefits
- Renewal-based income growth opportunities.
- Weekly pay based on performance.
- Monthly and quarterly bonus potential.
- Full training, licensing guidance, and mentorship provided.
- Supportive, people-first team culture.
- Path into leadership and opportunities for professional growth and advancement.
- 100% remote work with flexible hours.
- Inbound-only client interest; no cold calling.
- 3% equity opportunity for qualifying team members.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
