Client Support Specialist - Immunizations Clinic

Davis County Government • Clearfield, IA

12d • $19 - $25 • Onsite

About The Position

The Davis County Health Department, Family Health Division, Immunization Clinic is currently hiring for a full-time Office Specialist II in Clearfield, Utah. This position performs forward facing, onsite customer service, specialized clerical work and receptionist duties within a clinic setting and during outreach services. Work required after hours on a regular basis during back-to-school and flu season with an occasional Saturday shift to run clinical outreach services in the community. Flexible time off available for after-hours work.

Requirements

• High school graduation or equivalent plus two (2) years of full time directly related clerical employment; an acceptable combination of education and experience may be considered.
• Preference for at least 2 years of related clerical work experience at a medical clinic in the last 5 years.
• Preference for fluency in Spanish and English.
• Excellent communication and organizational skills.
• Works well under pressure.
• Proactive, adaptable, punctual and a strong team player.
• Ability to maintain positive interactions and a professional composure, even under difficult circumstances.

Responsibilities

• Welcomes and greets all patients, visitors, and guests to the clinic.
• Facilitates patient flow.
• Performs receptionist duties and provides information of a general nature.
• Responds to inquiries by clients, prospective clients, and visitors in person or over the phone.
• Schedules and manages client appointments and reminders within operational standards and documents.
• Registers new clients and updates existing client demographics by collecting detailed client information including personal and financial information.
• Assists clients in completing required forms and submitting the required documentation.
• Reviews forms and verifies accuracy and completeness.
• Screens client's insurance eligibility and enters information into the software application.
• Performs routine clerical duties; including filing, daily inventory, data entry, collecting payments, answering phones and relaying messaging.
• Respond to voicemails and emails in a timely manner.
• Travels to and performs clerical duties at various outreach clinic sites within Davis County.

Benefits

• Affordable Medical, dental, and vision coverage DAY ONE!
• 13 vacation days
• 12 paid sick leave days
• 3 paid personal preference days
• 12 paid holidays
• 4 weeks of paid parental leave after 6 months
• Full pension retirement
• Annual performance increases up to 2.5%
• 401k match of 2%
• Free Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED