Client Support Specialist - Immunizations Clinic
Davis County Government•Clearfield, UT
•Onsite
About The Position
The Davis County Health Department, Family Health Division, Immunization Clinic is currently hiring for a full-time Office Specialist II in Clearfield, Utah. This position performs forward facing, onsite customer service, specialized clerical work and receptionist duties within a clinic setting and during outreach services. Work required after hours on a regular basis during back-to-school and flu season with an occasional Saturday shift to run clinical outreach services in the community. Flexible time off available for after-hours work.
Requirements
- High school graduation or equivalent plus two (2) years of full time directly related clerical employment; an acceptable combination of education and experience may be considered.
- Excellent communication and organizational skills.
- Works well under pressure.
- Proactive, adaptable, punctual and a strong team player.
- Ability to maintain positive interactions and a professional composure, even under difficult circumstances.
Nice To Haves
- At least 2 years of related clerical work experience at a medical clinic in the last 5 years.
- Fluency in Spanish and English.
Responsibilities
- Welcomes and greets all patients, visitors, and guests to the clinic.
- Facilitates patient flow.
- Performs receptionist duties and provides information of a general nature, responds to inquiries by clients, prospective clients, and visitors in person or over the phone.
- Schedules and manages client appointments and reminders within operational standards and documents.
- Registers new clients and updates existing client demographics by collecting detailed client information including personal and financial information.
- Assists clients in completing required forms and submitting the required documentation.
- Reviews form and verifies accuracy and completeness.
- Screens client's insurance eligibility and enters information into the software application.
- Performs routine clerical duties; including filing, daily inventory, data entry, collecting payments, answering phones and relaying messaging.
- Respond to voicemails and emails in a timely manner.
- Travels to and performs clerical duties at various outreach clinic sites within Davis County.
Benefits
- Affordable Medical, dental, and vision coverage DAY ONE!
- 13 vacation days and 12 paid sick leave days
- 3 paid personal preference days and 12 paid holidays
- 4 weeks of paid parental leave after 6 months
- Full pension retirement
- Annual performance increases up to 2.5%
- 401k match of 2%
- Free Employee Assistance Program (EAP)
- Flexible time off available for after-hours work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
