Client Support Coordinator Care and Communication Role

Comfort Keepers•Guilford Township, PA

64d•$30,000 - $45,000•Onsite

About The Position

Comfort Keepers is seeking a motivated, detail-oriented professional to join our team as a Care Coordination Associate. In this role, you will play a key part in supporting clients and their families, ensuring care services are well-organized, responsive, and delivered with consistency and compassion across the community. This position is ideal for someone who enjoys meaningful work, strong communication, and being at the center of coordination that helps improve daily lives. You’ll be working closely with caregivers, families, and internal staff to keep care services running smoothly and effectively.

Requirements

Strong interpersonal and communication abilities
Highly organized with the ability to manage shifting priorities
Comfortable using basic computer tools and office systems
Calm and solution-focused when handling concerns or changes
Dependable, professional, and attentive to detail
Team-oriented mindset with a genuine desire to help others

Responsibilities

Serve as a reliable link between clients, families, caregivers, and office teams
Manage and adjust caregiver schedules based on client needs and updates
Help prepare and organize new client service setups from start to implementation
Ensure timely communication across all parties to maintain service continuity
Keep documentation, records, and care notes accurate and properly updated
Address scheduling conflicts and service concerns with efficiency and care
Work alongside staff to support daily operations and coordination flow
Engage in outreach efforts to support community presence and caregiver connections
Participate in planning discussions to improve service delivery and processes
Provide general administrative and coordination support as needed