Client Support Associate
About The Position
The Seasonal Client Support Associate serves as a friendly point of contact for clients visiting the offices and helps ensure exceptional client experiences. The role involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. The position is suited to someone who enjoys a welcoming, customer service-oriented environment, communicating with clients, and building relationships. Applicants from any work background or experience level are welcome. Full-time and part-time positions are available.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Willingness to learn and grow in a customer-focused role.
Nice To Haves
- Prior customer service or sales experience is preferred, but not required.
Responsibilities
- Engage with clients visiting the offices and support a positive client experience.
- Confirm appointments.
- Follow up with past and potential clients.
- Distribute marketing materials.
- Keep clients engaged during wait times.
Benefits
- Earned Wage Access
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training and development
- Vision insurance
- Work Lotto (chance to win money for logged shifts)
- Teladoc sessions for the employee and household for $18 per month
- Free identity theft protection
- Corporate discount program
- Free tax preparation training and PTIN registration reimbursement
- Referral bonus opportunities
- Free continuing tax education
- Medical and prescription benefit option after working 1,560 hours annually
- 401(k) with company match after working the first 1,000 hours
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
