Client Success Representative
Nuvant Consulting Group•Charlotte, NC
•$67,000 - $87,000
About The Position
As a Client Success Representative, you will build relationships with business owners, learn how they currently accept payments, and recommend a payment and point-of-sale setup that helps them keep more of each sale. You will receive full training before your first conversation, follow a step-by-step process, and have support from a team. The position is full-time, with performance-based pay that grows with the accounts you bring on and monthly bonuses for strong months.
Requirements
- Warm, clear communication skills and enjoyment of meeting new people.
- Goal-driven approach and day-to-day consistency.
- Coachability and ability to quickly learn a new process.
Nice To Haves
- Experience in customer service, retail, hospitality, or sales.
Responsibilities
- Reach out to business owners and build a quick, genuine connection.
- Learn how business owners currently accept payments and identify what gets in their way.
- Recommend a payment and point-of-sale setup that fits each business.
- Answer questions honestly and help owners feel confident about switching.
- Support each new account through setup and the first few weeks.
- Keep notes, follow-ups, and next steps current in the CRM.
Benefits
- Hands-on training and weekly coaching.
- A step-by-step process and team support.
- Performance-based pay with monthly bonuses.
- Room to grow based on results.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
