Client Success Manager (French Speaking) (Remote)
About The Position
The Client Success Manager builds, develops, and manages relationships with existing clients, from senior C-level executives to junior professionals across business functions and companies. The role regularly engages with clients virtually to understand their business priorities and recommend actions that deliver value, support client retention, and improve clients’ return on investment. It also onboards new clients by introducing them to their purchased Gartner services and capabilities and collaborates with Gartner colleagues to maximize the value delivered to clients. The position is listed as French Speaking and Remote.
Requirements
- At least 3 years of relevant professional and/or internship experience.
- Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Build, develop, and manage relationships with existing clients across seniority levels, business functions, and companies.
- Meet and engage with clients virtually to understand their business priorities.
- Recommend programs of action that drive high value, client retention, and client return on investment.
- Onboard new clients and introduce them to their purchased Gartner services and capabilities.
- Collaborate with internal Gartner colleagues to maximize the value delivered to clients.
Benefits
- Generous paid time off.
- 401(k) match up to $7,200 per year.
- Opportunity to purchase company stock at a discount.
- Market-leading benefit programs.
- Highly competitive compensation and performance-based bonus or role-based uncapped sales incentive plan.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
