Client Success Coordinator

The AME Group•Vincennes, IN

About The Position

The AME Group is seeking a Client Success Coordinator in Vincennes, Indiana. This full-time role focuses on helping clients, resolving problems, and staying organized in a fast-paced environment. The coordinator builds client relationships, provides customer service and ongoing support, assists with onboarding and account support, and coordinates communication and schedules among clients, technicians, vendors, and internal teams. The role also includes order processing, invoicing, data entry, and other administrative work. The position offers an excellent benefits package. Standard background checks will be completed as part of the hiring process.

Requirements

  • Customer service, administrative, or related experience.
  • Excellent written and verbal communication skills.
  • A professional and friendly phone presence.
  • Strong organization and time-management skills.
  • Ability to multitask and stay calm when priorities change.
  • Strong problem-solving skills and attention to detail.
  • Comfort using Microsoft Office products.
  • Ability to work independently and as part of a team.

Responsibilities

  • Build strong relationships with clients and provide excellent customer service.
  • Serve as a point of contact for client questions, needs, and ongoing support.
  • Assist with client onboarding and account support.
  • Communicate with clients, technicians, vendors, and internal teams.
  • Help coordinate schedules and keep client requests moving.
  • Assist with order processing, invoicing, data entry, and other administrative tasks.
  • Manage multiple priorities while maintaining accuracy and meeting deadlines.

Benefits

  • Excellent benefits package
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