Client Success Consultant

AIL•Chicago, IL

2d•$90,000 - $119,981•Remote

About The Position

AO Globe Life is seeking a Financial Protection Representative to help clients understand insurance choices for themselves and their families. The role involves meeting with clients virtually, identifying their needs, and clearly and professionally explaining life, accident, and supplemental health insurance options. It is a fully remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Training, mentorship, licensing guidance, and ongoing professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.

Requirements

Strong verbal, written, and listening skills.
Professional and relationship-focused communication style.
Detail-oriented and organized.
Comfortable using computers and virtual communication systems.
Proactive problem-solving ability.
Able to work independently and within a collaborative team.
At least 18 years of age and legally eligible to work in the United States.
Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Self-motivated and coachable, comfortable working independently, and interested in a performance-based career.
No prior insurance experience is required.

Responsibilities

Connect with prospective clients through warm company-provided leads.
Schedule and conduct virtual needs-based appointments.
Learn about each client’s goals, concerns, and coverage priorities.
Explain insurance options and available benefits.
Provide clear answers and guide clients through next steps.
Follow up professionally and maintain strong client relationships.
Keep accurate documentation of client conversations.
Participate in team training and performance coaching.
Complete required training and participate in virtual meetings.
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.