Client Stabilization Specialist

Community Bridges•Tucson, AZ

1d•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. The Client Stabilization Specialist works at a shelter or temporary lodging site with individuals and families experiencing homelessness, helping stabilize people entering the site and coordinating support for their needs. The role includes conducting intakes in HMIS; explaining site rules, responsibilities, and available resources; orienting clients to shelter or temporary lodging; conducting face-to-face visits and perimeter walks; and escalating issues affecting client stabilization. The specialist communicates program violations to leadership and Client Care Coordinators, and shares identified complex substance use, mental health, housing, and medical care needs with leadership to support appropriate service coordination. The specialist also enters data in established systems, including violations, end-of-shift notes, and room checks, and identifies when individuals need a housing prioritization assessment. CBI describes its facilities as state-of-the-art and follows a “no wrong door” treatment approach.

Requirements

High school diploma or GED.
At least twelve months of recovery from substance use and/or mental health disorders.
Valid identification.
Arizona Fingerprint Clearance card, program-specific.
Complete CBI Peer Certification within 90 days of hire.

Nice To Haves

One to three years of full-time healthcare-related work experience providing adequate exposure to behavioral and medical crisis situations.
Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.

Responsibilities

Help stabilize individuals and families entering shelter or temporary lodging.
Conduct intakes into HMIS.
Educate clients on rules, responsibilities, and available resources, and provide orientation to the shelter or temporary lodging site.
Conduct face-to-face visits and perimeter walks.
Escalate issues that affect the stabilization of individuals or families.
Communicate program violations to leadership and Client Care Coordinators so issues can be addressed.
Notify leadership of identified complex substance use, mental health, housing, and medical care needs to support coordination of services.
Enter data into established systems, including violations, end-of-shift notes, and room checks.
Identify the need for a housing prioritization assessment for each individual.

Benefits

Generous paid time off accrual, starting with a five-week plan.
Medical insurance.
Dental insurance.
Vision insurance.
Disability insurance.
Life insurance.
Supplemental insurance plans, including hospital indemnity and critical illness.
Pet insurance.
Dependent care savings.
Healthcare savings.
401(k) with employer match, 100% vested upon enrollment.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives.
Competitive pay rates.
Career growth opportunities.