Client Solutions Director (Management Resources)

Robert Half • Bloomington, MN

2d

About The Position

The Client Solutions Director develops, grows, and nurtures client relationships for Management Resources. The role markets services through video, telephone, and in-person meetings with new and existing clients to expand service utilization and provide an outstanding customer experience. The Director identifies future project initiatives, ensures client expectations are met, matches contractors’ skills to engagement requirements, and presents qualified contractors to clients. The role also participates in professional industry associations to increase Robert Half’s presence in the local finance and accounting community.

Requirements

• A business-related degree, ideally in finance or accounting.
• At least 5 years of professional experience.
• Excellent negotiation, conflict management, problem-solving, and decision-making skills.
• Strong relationship-development and persuasive skills at all levels of an organization.
• Proficiency in Microsoft Office.

Nice To Haves

• CPA and/or MBA.
• Experience in public or industry accounting or finance, or professional services.
• Knowledge of Salesforce or another CRM system.

Responsibilities

• Market services to new and existing clients through video, telephone, and in-person meetings.
• Develop, grow, and nurture client relationships while providing an outstanding customer experience.
• Identify and discuss future project initiatives with clients.
• Ensure client expectations are met.
• Match contractors’ skill sets with client engagement requirements and present highly skilled contractors to clients.
• Participate in professional industry associations to increase the company’s presence in the local finance and accounting community.

Benefits

• Competitive base salary and performance-based bonus.
• Group medical, vision, and dental insurance.
• Flexible spending and health savings accounts.
• Life and accident insurance.
• Adoption, surrogacy, and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short- and long-term disability insurance.
• Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked per week.
• Up to 11 paid holidays per calendar year.
• 401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
• Training, client relationship management tools, and advanced technology.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager